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Volume 11, Number 9 -- March 8, 2011
Sponsored By
HELP/SYSTEMS

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Customer Service is Serious Business for IBM i Software Vendors
by Alex Woodie

Question: What do ACOM Solutions and deposed North African dictators have in common? Answer: They both claim a 100 percent customer satisfaction rating. OK, nobody outside of Africa actually believes the dictators' claims that they have the full support of their people. But there is good reason to believe that ACOM did in fact record a perfect score with its customer service during the month of November. That's because, for many IBM i software vendors, delivering good customer service is a very big deal. READ MORE >

Q&A with UC4 on the Future of Workload Automation
by Alex Woodie

Virtualization and cloud computing are making IT a very complicated place. Enterprises in the future will need to utilize these productivity-boosting technologies, but do so without losing their hold on existing processes. One vendor that's working on forward-looking workload automation tools is UC4. Recently, two UC4 executives, Fred Kohout, chief marketing officer, and product marketing executive Kerry Lebel briefed IT Jungle on UC4's work in this area. READ MORE >


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Sponsored By
MANAGEENGINE



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nuBridges SFTP Software Now Native on IBM i
by Alex Woodie

IBM i shops that use managed file transfer (MFT) software from nuBridges will be happy to know that the latest iteration of nuBridges Exchange i includes an implementation of the SFTP protocol that's native to the IBM i OS. nuBridges says customers will see easier implementation and maintenance, and better throughput compared to the previous iteration of the Secure Shell-based protocol in Exchange i, which was written in Java. READ MORE >


JobQGenie Delivers Better Job Queue Replication for HA and DR
by Alex Woodie

A new release of the JobQGenie software from Shield Advanced Solutions does a better job of sharing IBM i job data between primary and backup target servers, which should lead to smoother IBM i operations and more accurate job re-creation following a high availability failover or disaster recovery scenario. READ MORE >




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Cilasoft Security Software Gaining U.S. Business
by Dan Burger

If you had a security audit tomorrow, would you pass? Security insiders say, more often than not, that security holes are numerous at IBM i shops, and are quite big in some cases. For IBM i security software vendor Cilasoft, the overall lack of good security policies in United States companies is leading to an uptick in sales of software and services. READ MORE >


News Briefs and Product Shorts:

• Batch-Job Booster Now Available for Rent

• Info Builders Lifts the Cover on Mobile BI App

• Symtrax Unveils New Way to Grab SAP Spool Files

• mrc Addresses Confusing Data Conversions

• IntelliChief Bolsters Executive Leadership


Reader Feedback and Insights

We value your feedback and insights.  Feel free to send a letter to the editor.  Letters may be printed, unless otherwise specified, and edited for clarity or length. READ MORE >


 
Editor: Alex Woodie
Contributing Editors: Dan Burger, Timothy Prickett Morgan
Publisher and Advertising Director: Jenny Thomas
Advertising Sales Representative: Kim Reed
Contact the Editors: To contact anyone on the IT Jungle Team
Go to our contacts page and send us a message.

 

Sponsored Links

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IT Jungle Store Top Book Picks

BACK IN STOCK: Easy Steps to Internet Programming for System i: List Price, $49.95

The iSeries Express Web Implementer's Guide: List Price, $49.95
The iSeries Pocket Database Guide: List Price, $59
The iSeries Pocket SQL Guide: List Price, $59
The iSeries Pocket WebFacing Primer: List Price, $39
Migrating to WebSphere Express for iSeries: List Price, $49
Getting Started with WebSphere Express for iSeries: List Price, $49
The All-Everything Operating System: List Price, $35
The Best Joomla! Tutorial Ever!: List Price, $19.95


 
The Four Hundred
Some Insight Into the iASP and ISV Issue

Global Financing Offers Power5/5+ Takeouts to Power6/6+ Buyers

IBM Cuts 600 Workers; Corporate Citizenship Questioned

As I See It: I Think Therefore I Lie

Servers in the Others Category Do Well in Q4

Four Hundred Guru
Running Totals in an SQL Query

Odds and Ends: The Reader is the Guru

Admin Alert: Corralling i/OS Storage Hogs, Part 1

Four Hundred Monitor
Four Hundred Monitor's
Full iSeries Events Calendar

System i PTF Guide
September 25, 2010: Volume 12, Number 39

September 18, 2010: Volume 12, Number 38

September 11, 2010: Volume 12, Number 37

September 4, 2010: Volume 12, Number 36

August 28, 2010: Volume 12, Number 35

August 21, 2010: Volume 12, Number 34

TPM at The Register
Intel's vPro biz chips cross Sandy Bridge

US companies added lots of jobs last month

Asian server sales make like a tiger

Intel: 'All your clouds are us inside'

IT spending higher than expected in 2010

Teradata snaps up Aster Data for $263m

Novell paints Red Hat Linux manager green

Intel outs 'Poulson' speeds and feeds

IDC: Everything but Unix on the rise

IBM re-ups mainframe interface licensing with EMC

VMware goes back for seconds on stock buybacks

Nvidia revs up CUDA GPU coder toolkit

THIS ISSUE SPONSORED BY:

Help/Systems
Software Engineering of America
WorksRight Software
ManageEngine
Shield Advanced Solutions



TABLE OF CONTENTS
Customer Service is Serious Business for IBM i Software Vendors

Q&A with UC4 on the Future of Workload Automation

nuBridges SFTP Software Now Native on IBM i

JobQGenie Delivers Better Job Queue Replication for HA and DR

Cilasoft Security Software Gaining U.S. Business

News Briefs and Product Shorts:

Batch-Job Booster Now Available for Rent . . . Info Builders Lifts the Cover on Mobile BI App . . . Symtrax Unveils New Way to Grab SAP Spool Files . . . mrc Addresses Confusing Data Conversions . . . IntelliChief Bolsters Executive Leadership . . .


Four Hundred Stuff

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