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Midrange Guru - Tech Tips
OS/400 Edition
Volume 2, Number 32 - April 26, 2002

Windows Power Settings Might Disconnect Ops Console

Hey, Joe:

I'm using Operations Console V5R1M0 as my system console for an OS/400 V5R1 machine, and I've hit a snag. When I use the console to save my system (GO SAVE, option 21), the PC5250 terminal session for the system console (DSP01) will suddenly disconnect in the middle of the save. I then have to end the PC5250 session and restart it again by right-clicking on my OS/400 connection in Operations Console (Ops Console) and selecting the Console option from the pop-up menu. Of course, this causes problems during my backup.

Is this an Ops Console problem, and is there a service pack to fix it? I'm running Ops Console on Windows 2000, and I'm current on my Client Access Express for Windows V5R1M0 service packs.

-- Daniel

I don't believe this is an Ops Console problem. Instead, I suspect your problem is a Windows problem and it may involve your Windows Display properties. Specifically, this behavior might be caused by the way Ops Console reacts when the Windows monitor is powered off through its energy saving settings or when it goes into screen-saver mode.

Perhaps one of these solutions for Windows 2000 will help solve your problem:

  1. Deactivate the screen-saver settings on your PC. It could be that--when the backup is running--there's a long period of time when nothing happens on the console and the screen saver is activated. The console session might become confused with the screen saver running, and that may be causing your problem. Deactivate your active screen saver by going into your Windows 2000 Control Panel and clicking on the Display icon. On the Display Properties panel that appears, select the Screen Saver tab and set your designated screen saver to (None).
  2. Disable the Energy Saving Power Management Properties that turn off the monitor after so many minutes of inactivity. As part of the Energy Star program for conservation, many Windows computers have energy saving features to adjust or turn off the power settings for computer monitors, systems, or hard disks when they have been inactive for a specified period of time. Then, when a key is pressed, Windows restarts the turned-off device. In your case, this could mean that--as your Ops Console terminal session was waiting for the option 21 Save procedure to refresh its PC5250 display--the Energy Star power management tool turned off the monitor. Perhaps this disconnected or froze your session when option 21 was ready to redisplay output to the console. To turn off any monitor power-down device, go into the Control Panel Display properties again, click on the Screen Saver tab, and then click on the Power button to bring up the Power Options Properties screen. On that screen under the Power Schemes tab, you'll see a dropdown box labeled Turn Off Monitor. To set your Ops Console monitor to never power off after a period of inactivity, change the current setting (which could be set anywhere from five minutes to five hours) to Never.

Many of these settings are also used for other Windows operating systems that are set up for energy savings, although the keystrokes might be a little different depending on which Windows OS you're using.

Hope this helps.

-- Joe Hertvik

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