Cox Installs Password Software to Ease Help-Desk Burden
by Alex Woodie

Cox Communications, one of the country's largest cable communications operators, had a little problem. Nearly one in five calls placed to its IT help desk were to reset the passwords that employees used to access various OS/400 and Windows applications. With more than 20,000 employees, that amounted to 7,000 calls per month for forgotten passwords. Company officials realized they'd have to expand the help desk as more applications came online, so instead they chose to attack the problem directly. READ MORE >

When OneWorld Jobs Go Bad: A Centerfield Technology Solution
by Alex Woodie

In the J.D. Edwards OneWorld environment (recently renamed PeopleSoft EnterpriseOne), it can be very difficult to track down performance problems when an OS/400 server is used as the database. Because of limitations in OneWorld's client/server architecture, it becomes next to impossible to correlate users with their DB2/400 jobs when those jobs malfunction. Performance tool vendor Centerfield Technology offered a partial solution before, but says it has finally solved the problem completely with insure/MONITOR for OneWorld 5.0. READ MORE >

S4i Adds AFP Support to Electronic Document Systems
by Alex Woodie

A boatload of enhancements have been delivered in the new release of S4i Systems' (formerly Solution400 International) S4i Express, a document management software for iSeries servers. With new features, like support for AFPDS files, an enhanced browser interface, integration with portal products such as IBM's Policy Director, new PDF capabilities, and integration with Elite Document Solutions' forms design software, S4i Systems says the S4i Express 2.7 release is the best yet. READ MORE >

Unitech Speeds Up Cross-Platform Data Verification Software
by Alex Woodie

OS/400 shops looking to resolve data inconsistencies may want to check out last month's product announcement from Unitech. The Naperville, Illinois, software vendor issued a faster and more-resilient version of its data synchronization software, ACR/XP, which enables a variety of computer platforms, including OS/400, mainframe, Unix, and Windows servers, to receive notification and to share the field- and file-level data errors automatically detected by Unitech's ACR/Plus software. READ MORE >

ACOM Extends Archiving Module to Check Software
by Alex Woodie

ACOM Solutions' iSeries division is launching new software this month that will give its OS/400 payment software the same archiving capabilities that its forms software has. The new archiving module for ACOM's EZPayManager/400 lets companies store copies of their checks, deposit slips, or other related forms on their OS/400 server, and print or distribute them electronically as needed. The new module ships December 15. READ MORE >

News Briefs and Product Shorts

Cabela's Picks Norstan Telephony System to Speed Customer Service Calls . . . After 10 Years on the '400, LXI's Backup Software Gets IBM ServerProven Cert . . . Plasmon Begins Shipping Optical Drives That Will Support OS/400 in '04 . . . New Linux Terminal from NLynx Technologies Tailored Just for iSeries . . . Duron Delivers Web Access to OS/400 Data with Quovadx . . . IGEL Lets You Test Drive Linux Terminals Over the Web . . . READ MORE >

Corrections

The article "EMC Chooses Crossroads to Connect Symmetrix DMX Disk Array to iSeries" has been corrected since it was first published. The article originally stated that EMC was the only provider of external disk for the iSeries. In fact, it's the only provider of external iSeries disk besides IBM. Guild Companies regrets the error. [Correction made 12/1/03.]

Reader Feedback and Insights

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