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  The Four Hundred

Editors: Timothy Prickett Morgan       Managing Editor: Shannon Pastore
Joe Hertvik
Alex Woodie
Shannon O'Donnell

    Net400

    In the November 5, 2001 Issue:

    IBS, IBM Launch Dedicated iSeries ASW Server

    by Timothy Prickett Morgan

    Keeping good on his promise to proliferate iSeries-based Bumblebee servers, Buell Duncan, general manager of the MidMarket Server division, within IBM's Server Group, and the iSeries team last week launched a dedicated iSeries server for supporting supply chain applications from International Business Systems. IBS, based in Stockholm, Sweden, is one of the largest ERP application vendors in Europe, with over 5,000 customers on AS/400 and iSeries gear running its manufacturing and distribution applications. The company's U.S. operations are headquartered in Folsom, California. IBS is also an AS/400 and iSeries hardware and software reseller, and was one of the early supporters of IBM's "SanFrancisco" Java frameworks project, which has been subsumed into the development of Enterprise JavaBeans.

    The current incarnation of the IBS suite is called Application Software Version 4, or ASW 4 for short. The ASW suite, written in ILE RPG, has all the regular accounting, ledger, fixed assets, inventory, manufacturing, and distribution modules that are part of every ERP suite. In addition, ASW includes extensions to these modules for e-business, CRM, business intelligence, and supply chain management. The supply chain components are bundled and sold as a stand-alone solution, called Demand Driven Supply Chain Software.

    Although the Bumblebee for IBS will stress the supply chain modules of the ASW 4 suite, the machines will be able to run the whole shebang if customers want to (provided they don't have too many users for each module) and can also run other RPG or COBOL applications. The first Bumblebee for IBS is a Model 270-2431 with 1 GB of main memory, 51.5 GB of disk capacity, and all the necessary peripherals to make it a whole machine. This server uses a 540 MHz S-Star processor with no L2 cache memory and is rated at 30 CPWs for interactive workloads and at 465 CPWs for server and batch workloads. IBM and IBS say that this machine is sufficient to support 60 ASW 4 users. The second version of the IBS-branded server is a Model 270-2432, which is also a 540 MHz S-Star processor (although this one has 2 MB of L2 cache); it is rated at 50 CPWs on interactive workloads and 1070 CPWs on server and batch workloads. This server is equipped with 1 GB of main memory and 68.6 GB of disk and is designed to support 100 ASW 4 users.

    The IBM eServer for IBS will be available worldwide starting November 20 through the IBM Business Partner channel, through IBS directly, and through IBS' channel partners. Unlike the Bumblebee Domino, JDE, and WebSphere servers, which are sold through the channel as well as directly to users, the Bumblebee for IBS server is being sold only through IBM and IBS channels. Therefore, IBM is not setting or providing user list pricing on these configurations. Based on past history, the odds are the Model 270 configurations will have a starting negotiating price that is 8 to 10 percent off the IBM list. But IBS and its partners can, if they choose, sell the iSeries iron at a loss to close deals, giving discounts of 20 to 40 percent, so they can close a big software deal for their ASW 4 suite. The hardware discounts could be deeper, given the current economic climate, too. Or IBS and its partners might, in certain deals, cut the price on the software and sell the hardware at a modest discount. 

     

     

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    IBM to Expand WebSphere With CrossWorlds Acquisition

    by Joe Hertvik

    IBM announced last week that it is buying applications integration vendor CrossWorlds Software in a cash transaction valued at $129 million. This isn't a marriage of strangers, however. IBM and CrossWorlds have a long-term partnership. Over the last four years, CrossWorlds has functioned as an IBM OEM for MQSeries, and it has added WebSphere connectivity to its products.

    Based in Burlingame, California, with European headquarters in Munich, Germany, CrossWorlds employs approximately 350 people, and its products fall into the following four categories:

    * Collaboration--Prebuilt solutions for business process automation, including sales order processing, service and support, and inventory management

    * Connectors--Bi-directional connectivity to common applications and technology within an enterprise, including more than 30 different connectors for ERP (from BAAN, J.D. Edwards, Oracle, and PeopleSoft and others); CRM (Clarify, Remedy, and Siebel; eBusiness (WebSphere, Ariba, and SAP BBP); supply chain management (i2 Technologies and Manugistics); technology drivers (JDBC, ODBC, MQSeries Integrator, Oracle RDBMS, and HTTP); and telecommunications (MetaSolv and Portal)

    * Tools--Graphical tools for system management, application connectivity, and business process modeling

    * Interchange Server--The foundation of CrossWorlds' product line, which acts as a high-performance distributed hub for product services

    CrossWorlds' software is designed to automate business processes that integrate information from multiple applications. The software supports the J2EE and XML standards. CrossWorlds software and services are sold on both the product and the industry level, with defined product offerings for the financial services, manufacturing, and telecommunications industries. In WebSphere, CrossWorlds could be used to provide resource adapters for connecting WebSphere resources to applications from companies like PeopleSoft, J.D. Edwards, and Oracle. This is a gap in the WebSphere product line that IBM had been filling with a beta implementation of its own Java 2 Connectivity resource adapters (downloadable from the Web for all WebSphere implementations except the iSeries, at http://www7b.boulder.ibm.com/wsdd/downloads/jca.html). It's important to note that IBM's main application server rival, BEA Systems, already offers BEA WebLogic Integration, which is software that provides adapters, application integration, business process management, and B2B integration for the WebLogic application server. So rebranded and integrated CrossWorlds collaborations, connectors, and tools could replace IBM's beta Java 2 Connectivity resource adapters, allowing IBM to offer a WebSphere-branded solution for application integration that it could market against BEA.

    Expect a wait, however, for CrossWorlds functionality to be integrated with iSeries WebSphere. The iSeries WebSphere solutions generally arrive 60 to 90 days behind solutions delivered for the WebSphere Applications Server Advanced Edition for Multiplatforms V4.0 (which covers most major platforms except the iSeries). Since this deal is not expected to be completed until the first quarter of 2002, the earliest you might see CrossWorlds capability in an iSeries WebSphere product would probably be the second or third quarter of 2002, and it could be a year before the acquisition affects the OS/400 marketplace.

    In addition to WebSphere integration, IBM Global Services will add CrossWorlds services capability to its Enterprise Application Integration practice. And don't forget that there's a large marketplace for application integration outside of WebSphere that IBM will use CrossWorlds to capitalize on. According to IDC figures, quoted by IBM, business- process integration software targeted at specific industries is the fastest growing subsegment of the infrastructure software marketplace. IDC says that this segment has an annual growth rate of 25 percent, with a projected marketplace of $4 billion a year by 2005. In addition to the market opportunity, CrossWorlds provides IBM with a respectable customer list that includes Dow Chemical, DuPont, Ingersoll-Rand, Nortel Networks, Norwich Union, Sony, Telekom Austria, Telecom Mobile Limited (New Zealand Telecom), and Whirlpool. So the deal also provides additional targeted marketing opportunities at large companies that CrossWorlds is already servicing.

    IBM's stated plan for integrating CrossWorlds into its business model and attacking this market is the following: Incorporate CrossWorlds business operations and personnel with existing IBM resources that handle business integration software. Integrate CrossWorlds' and IBM's software sales forces to market and sell solutions. Invest in CrossWorlds solutions targeted at current customers and independent software vendors. And work on implementation services and extend partnerships with global system integrators.

    Given the uncertain economic environment and the gaps that the CrossWorlds acquisition fills in IBM's J2EE application server and application integration product lines, $129 million for CrossWorlds might even be considered a steal. CrossWorlds' revenues for the third quarter of 2001 were $21.7 million, up from $15.1 million a year ago. And the company lost $1.5 million in the quarter, compared with a loss of $7.2 million in third quarter of 2000. During the first three quarters of 2001, CrossWorlds had revenues of $63.5 million, up from $34.1 million during the same period in 2000. CrossWorlds' net loss for the first three quarters of 2001 totaled $6.4 million, compared with $29.9 million for the same period a year ago. In addition, CrossWorlds' stock traded at approximately $4.75 on Halloween, which is down 63 percent from its 52-week high of $12.13, on November 1.

    IBM paid $129 million for a company whose revenues could exceed $80 million in 2001, has a respectable customer list, filled a gap in its product line, and provided additional sales and service opportunities in a high-growth marketplace. It's safe to say that IBM made a good deal here. 

     

     

     

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    EMC Pursues iSeries and AS/400 Customers

    by Timothy Prickett Morgan

    The iSeries and AS/400 disk drive market accounted for about $1.8 billion to $2 billion in annual sales for as long as the OS/400 platform has been around. In times gone by, IBM had to contend with a number of plug-compatible, third-party disk array vendors and disk subsystem suppliers, but it still got the lion's share of AS/400 disk sales. In 1994, as IBM shifted from outboard disk arrays to inboard disk arrays, it became increasingly difficult for third-party disk suppliers to compete against IBM. When all was said and done, customers ended up with only three choices: internal disk arrays from IBM, high-end Symmetrix arrays from EMC Corporation, and raw drives and controllers from BCC Technologies. EMC, long a darling of Wall Street because of its rocketing growth and pole position in the enterprise storage space, has fallen on hard times ever since the service provider and dot-com bubble burst. With revenues plunging by 47 percent in the third quarter to $1.2 billion, the company was forced to book a loss of nearly $1 billion.

    Hence, the company's renewed interest in pursuing the biggest iSeries and AS/400 customers, who might want to buy a Symmetrix array instead of IBM storage units. Sources at EMC say that the top 20 percent of the OS/400 installed base is either looking for disk arrays with 500 gigabytes or more of capacity for their OS/400 machines or has a collection of OS/400, Windows, Unix, and mainframe servers, each with a few hundred gigabytes of capacity. These are prime targets for EMC's Symmetrix as well as for IBM's Shark arrays and, in the case of OS/400-Windows shops, High Speed Link-attached disk arrays and the Integrated xSeries Server and outboard xSeries servers.

    The big news is that the people within EMC, who have been trying to get support to attack the OS/400 platform, are now being heard because of the numbing silence coming from the Unix, Windows, and mainframe marketing managers, who are seeing their numbers drop like rocks. As a true believer in competition, I can assure you that if EMC starts pursuing the OS/400 platform, this will put pricing and other kinds of pressure on IBM, which will cause it to improve its disk products faster than it might otherwise.

    EMC's recent announcement that it would be pursuing the iSeries and AS/400 space, made at the COMMON midrange user group show in Minneapolis last month, was not just limited to marketing speak. The company also rolled out some new technology and bundles that should appeal to many big OS/400 shops.

    Specifically, EMC can now attach to the feature 2766 Fibre Channel adapter card that IBM has delivered to the iSeries and AS/400 line. This feature card, which is actually made by Emulex, pairs with the feature 2843 I/O processor card to make a Fibre Channel link between an OS/400 server and a disk array. Now EMC's Symmetrix arrays are supported alongside IBM's Sharks. IBM delivered this Fibre Channel attachment for the OS/400 platform at the end of May.

    EMC is also announcing that OS/400 shops can use UltraSCSI links between their AS/400 and iSeries servers and the Symmetrix arrays. IBM has developed HSL copper and fiber optic links to connect peripherals to big OS/400 servers, rather than support direct UltraSCSI attachment. IBM says that HSL is better than UltraSCSI, and it probably is. But the rest of the world is still linking via UltraSCSI or Fibre Channel. This UltraSCSI attachment is an alternative to SPD-attached disks as well as HSL-attached disks, and is available for Model 6XX, SXX, 7XX, and 8XX servers. EMC says further that it will support UltraSCSI attachment on the forthcoming Power4-based "Regatta" servers.

    Incidentally, for those iSeries and AS/400 customers who are concerned with what disk drives EMC uses in the Symmetrix, they are mostly from Seagate Technology but also include drives from IBM and other suppliers. EMC offers 18 GB and 36 GB disk drives running at 10K RPM to iSeries and AS/400 customers, with 73 GB and 181 GB disks also available for customers who are not using them in online transaction processing environments, where such high densities can curtail performance because of an insufficient number of disk arms. Sources at EMC say that iSeries servers running V5R1 and using Symmetrix arrays for data storage have response times that are equivalent to IBM's internal disk arrays using 10K RPM disks. With IBM having technical problems with some of its 10K RPM disk drives, some customers are eager for an alternative. EMC says that it will deliver 15K RPM disk drives in various capacities in the Symmetrix line sometime in the fourth quarter of 2001 or in the first quarter of 2002.

    At about the same time, EMC is expected to roll out support for its Symmetrix Remote Data Facility (SRDF) remote-mirroring software running over regular IP networks. EMC has already tweaked its InfoMover database extractor software to support OS/400's integrated DB2/400 database. InfoMover is a data extraction and replication tool that runs on Symmetrix arrays and can be used to move information between OS/400, Unix, and Windows servers. InfoMover has been enhanced, in Version 2.0, so OS/400 shops can extract information from a flash copy of data files created by EMC's TimeFinder software (which also runs on the Symmetrix) as opposed to extracting from live production databases.

     

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    LANSA Announces New Integrator Product

    by Shannon O'Donnell

    LANSA, a provider of e-business, wireless, and graphical application development tools for the midrange, announced a new product at the Fall COMMON conference in Minneapolis. Known as LANSA Integrator, this new product allows customers to use XML and Java technologies to further automate their business operations and reduce transaction costs with their trading partners.

    Bill Benjamin, vice president of business development at LANSA, said, "Thousands of customers have used LANSA to build Windows, wireless, and browser-based applications that automate their business. But these applications still involve manual entry of data. That's ideal for casual users of these applications, but for high-volume data exchanges, further automation of these transactions can save a large amount of money and reduce the potential for human error. LANSA Integrator uses XML and Java technologies to allow customers to build completely automated computer-to- computer transactions."

    LANSA Integrator leverages XML and Java to integrate iSeries applications with any kind of application on any platform.

    LANSA Integrator provides full integration services (data interchange) between the following:

    * Various platforms (both internal and external)

    * Trading partners via the Internet

    * Dynamic EDI-style transactions

    * Java and native application integration

    LANSA Integrator also works with emerging technologies such as XML, document type definition (DTD), Extensible Stylesheet Language (XSL), Simple Object Access Protocol (SOAP), Sockets, HTTP, and FTP. All that's needed on the remote system is a Java Virtual Machine, which will run LANSA Integrator's remote Agent tool. The remote agent retrieves the data from the remote system and passes it back to the local system, using the format and protocol you choose in advance

    LANSA Integrator can be used to dynamically exchange data in a number of unique ways. Here are just a few examples of how LANSA's customers are using this new product:

    * Automating orders between a manufacturer and distributor by linking their ERP systems

    * Exchanging information between ATMs and a back-end iSeries banking system using XML

    * Processing orders between an outsourced Web site and a legacy ERP application

    * Integrating a Java-based credit card application with an iSeries order entry application

    * Exchanging data between a stand-alone wireless device and a back-end iSeries application

    LANSA is working very closely with approximately eight business partners to create a very customized product. In fact, when your company purchases LANSA Integrator, LANSA will work very closely with your company to provide a custom fit that is tailored for your data and your applications.

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    PentaSafe Breaks Ground with Linux Agent

    by Shannon O'Donnell

    PentaSafe Security Technologies, a leading enterprise security infrastructure and policy management company, has announced a new product designed for the Linux operating system running on the iSeries eServer platform within logical partitions. VigilEnt Security Agent for Linux can be quickly and easily integrated with PentaSafe's VigilEnt Security Manager, which integrates with the VigilEnt Security Agent for iSeries, to provide a complete solution for the security of all your iSeries systems.

    VSA for Linux audits Linux partitions on the iSeries using the globally recognized Australian CERT UNIX Security Checklist. This audit can uncover areas where your in-house standards are not being met. VSA for Linux can also recommend fixes that will ensure you have the most secure iSeries Linux partition possible. Also included are many reporting capabilities and audit checks (over 200), which can help you pinpoint potential problems before they become real ones.

    Here are some of the key benefits of VSA for Linux:

    * Measures the security of your Linux partitions against the globally recognized Australian CERT UNIX Security Checklist

    * Baselines your Linux environments and then alerts when files and directories have been changed

    * Enables rapid response to security incidents with real-time monitoring for changes in baseline configuration of files, permissions, services, and users from a central console

    * Quickly pinpoints security exposures in your Linux partitions through scheduled audits and security checkup reports

    * Saves staff time with easy and fast implementation across multiple systems through a simple deployment wizard

    * Can be used with PentaSafe's award-winning VigilEnt Security Agent for AS/400 and iSeries to provide administrators security coverage across all partitions, whether OS/400 or Linux, from a central point of control

    * Determines if tampering has occurred with files and directory permissions

    * Analyzes TCP and UDP port usage and detects any unauthorized changes by comparing scheduled port scans with previous baselines

    * Minimizes security exposures by enabling limited root access privileges

    VSA for Linux starts at $1,995 per partition. For more information, contact Janette Dyhle by phone (713-523-1992) or by email at jld@pentasafe.com, or visit PentaSafe's Web site at http://www.pentasafe.com.

     

    DataMirror Adds New Features to High Availability Suite

    by Joe Hertvik

    High-availability and application-integration vendor DataMirror recently announced that it has updated its High Availability Suite solution for the IBM iSeries with two new features designed to reduce latency for systems mirroring. Here's the lowdown on the new features.

    With OS/400 V5R1, changes to data areas and data queues are journaled. Taking advantage of this capability, High Availability Suite will now mirror changes only to data areas and data queues rather than mirroring the entire object. This feature is designed to reduce the volume of data that must be sent from the primary system to the backup system.

    High Availability Suite now includes a monitor that measures the latency of mirrored data (i.e., how long it takes to apply changes from the primary system to the backup system). When the latency measurements exceed a predetermined threshold, the system generates an alert to warn administrators to take action.

    For more information on these new capabilities, go to DataMirror's Web site, at http://www.datamirror.com.

    Corrections

    An article in last week's issue misstated the name of DataMirror's new product for database transformation services. The name is Transformation Server for XML, not Transaction Server for XML.

    There were also two errors in the ROI story from last week. Freestyle-400 does not run with older versions of OS/400. It requires OS/400 V4R4 or later. Also, the pricing was erroneous. The version that sells for $9,995 includes both the development and the runtime components. The $1,999 component referenced in the story is for OEM agreements only.

     

     

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    IBM Issues a Statement on TigerTools' Fast400

    by Timothy Prickett Morgan

    Hot on the heels of last week's story on the Fast400 tool from TigerTools, IBMers released statements, in the Midrange-L newsgroup and through public relations channels, denouncing the program. As I expected, IBM is definitely not pleased with the advent of Fast400, a tool that is designed to take the governors off interactive green-screen workloads and let 5250 applications run as fast as possible on server models.

    Although IBM has never officially conceded this, and it may end up denying this in a court of law sometime in the future, IBM has, since 1993, been tailoring the performance of 5250 and other workloads on AS/400 and iSeries machines to suit its business needs. Because tracking user-based software pricing is so onerous, IBM shifted to a model where processing capacity for different kinds of workloads was controlled by auxiliary hardware and microcode underneath OS/400. In effect, IBM sells levels of software performance, which drive user seats, as hardware features because it is simpler. IBM has had other reasons for doing this, the strongest one being a desire to encourage customers and Business Partners to move away from their old RPG programs and green screens to newer client/server and e-business applications.

    That TigerTools has announced a product that purportedly gets around these OS/400 governors (see last week's top story for more on that) should not be a shock to IBM. It was only a matter of time. By my reckoning, approximately one third of the $30 billion in AS/400 and iSeries server sales from 1988 through 2001 will be for interactive software processing capacity that was sold as auxiliary hardware; OS/400 and its integrated DB2/400 database account for approximately another 10 percent. It is important to remember that the interactive features IBM sells for its AS/400 and iSeries machines do not improve performance so much as they allow software to run at a specified performance level, in many cases not even at the full speed of the processor that customers buy. Being an advocate for customers and for truth in advertising, I find this practice dubious, and always have. I continue to believe that IBM should set a price for a server, and for the software that runs on it, that is commensurate with what people use. If IBM can offer capacity on demand for servers, it can do user-based or processor-based pricing for 5250 software that is fair and honest.

    Ed Fishel, a developer at IBM Rochester, posted the following message in the Midrange-L newsgroup last week, which was echoed to me by IBM public relations as the only official comment that IBM had on TigerTools and Fast400. IBM refused to talk to me about specific issues I have with this statement and what its course of action might be. Anyway, here's the statement from IBM's representatives:

    I am responding to some of the questions our IBM customers/Business Partners are asking relative to the Fast400 product offered by TigerTools:

    Fast400 is not a program that IBM either supports or endorses. Fast400 appears to be a "patched" program that alters the identification of interactive workloads. IBM's long standing advice has been, and continues to be, to not run patched programs. Running patched programs can result in unexpected or unreliable system behavior.

    TigerTools is not an IBM Business Partner. In fact, IBM has no history with TigerTools and has no knowledge of their ability to support Fast400. They appear to have come on the scene only very recently, via creation of a website, there seems to be little other available information about TigerTools. As with any software provider, customers should evaluate whether or not TigerTools offers the type of support structure they require.

    IBM agreements prohibit customers from activating, or allowing a third party product to activate, built in capacity without authorization from and payment to IBM. In addition, the agreements prohibit the use of licensed code for any purpose other than to enable the machine to operate in accordance with its specifications, make back-up copies or to display code for maintenance purposes.

    Putting aside the fact that running Fast400 may enable interactive capacity for which you have not paid, you need to consider the following: IBM will make adjustments to OS/400 to address the unauthorized enablement of unpaid for capacity ... whether it be interactive, processor, DASD, etc.

    Thus far, TigerTools seems nonplussed by IBM's saber rattling, and says that there has been a tremendous amount of interest in its products. As for TigerTools being a new company that isn't an official IBM Business Partner but which has a new Web site and a relatively simple but powerful product, well, I say welcome to my world and, more importantly, welcome to the OS/400 community. I cannot endorse or warrant Fast400, because I haven't used it and have no idea if it delivers the performance it promises, but I can tell you emphatically that I wholly endorse what the company is trying to do for AS/400 and iSeries customers. If you have downloaded the program and tried it, as I said last week, let me know what your experience is, at tpm@itjungle.com. You can download it at http://www.tigertools.com.

    As for IBM's stipulation that its customer agreements prohibit products like Fast400 from being used, I would remind IBM that the 1956 Consent Decree only recently ran out on the OS/400 platform (on July 2, 2000), and an intrepid lawyer looking for a class-action lawsuit to champion might easily do so on behalf of shareholders who might have been misled about hardware and software sales at Big Blue by these practices, or on behalf of AS/400 and iSeries customers who, having bought a server, might want to argue that they are entitled to the full power of that machine without incurring additional charges. I am not saying that these are necessarily logical or valid arguments, but we are talking about lawsuits here. You don't have to be right to sue, and being right, whatever that means, does not ensure that you win a lawsuit. I have also been told by lawyers I have spoken to that many licensing agreements that are put out by software companies are not legally binding, regardless of what they say. I'm looking into the issue right now.

    That said, it would not be surprising to see IBM's internal lawyers, as well as its legal team from Cravath, Swaine and Moore, bring the full weight of the courts down on TigerTools' neck. Cravath Swaine smooth-talked a federal judge into letting IBM wiggle out of the Consent Decree in 2001 for mainframes and in 2000 for AS/400s. That decree, which settled a number of antitrust lawsuits and which had been amended through the decades, prohibited some of IBM's more anticompetitive and abusive practices of the past, and presumably its lifting can allow IBM to get away with things. This may be just the test of what IBM can and cannot do now that the Consent Decree is lifted.

    Still, IBM has to be careful. Other tools from other vendors tune the performance of OS/400 applications, and these are allowed, even endorsed, by Big Blue. To go after TigerTools is to admit that the governors are there, and to not go after TigerTools is also to admit that the governors are there. This is called a double bind. And it's a very uncomfortable situation in which to find oneself.

    In my opinion, it would be best for IBM to try to work an honorable way out of this mess without resorting to the courts. IBM should charge fairly and openly for the different parts of OS/400, including the 5250 protocol, as well as the database, Web application server, etc. Having a tightly integrated system does not necessitate having a single price for the integrated components in that system. IBM knows this, but, since 1993, to suit its own financial needs, it chose to go another route on its pricing, one that runs counter to the market at large. I think it is high time for IBM to reconsider iSeries pricing, and if it takes a product like TigerTools to put the fear of lost hundreds of millions of dollars into IBM to accomplish this feat and to make iSeries pricing more competitive with the midrange at large, then so be it. I want the iSeries platform to meet and beat Windows, not just exist in its shadow. IBM needs to make the iSeries a high-volume, low-cost product that small and midsize businesses want more than a Windows or Unix platform, not an exotic, strangely priced collection of different servers for distinct workloads that customers don't want to even try to understand. The time is long past to start doing the hard work to make that iSeries transformation happen.


     

     

     

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    There's a New Systems Management Vendor in Town

    by Alex Woodie

    Notability Solutions plc, a growing British company that has made its living selling AS/400s and providing other services, used the recent COMMON conference in Minneapolis as a launching pad for its new venture as an independent software vendor. The company, which does business in this country as Notability Solutions USA, formally announced the availability of its Maximise systems management suite in the U.S. and the U.K. on November 1.

    Maximise is a collection of 11 utilities that help AS/400 shops automate various operator tasks, including disk management, job scheduling, tape backup and recovery, network monitoring, and messaging. The modules are as follows (pricing is for P05 processor group):

    * MaxMastermind--Manages AS/400 disk usage; starts at $1,750

    * MaxAlarm--Alerts operators to dangerous situations; starts at $1,350

    * MaxMessenger--Monitors and screens messages queues; starts at $1,530

    * MaxScheduler--Schedule batch jobs in advance; starts at $2,725

    * MaxCompression--Compresses data for more efficient storage; starts at $375

    * MaxChange--Software change management system for tracking upgrades; starts at $3,200

    * MaxInternet--Web-enables the Maximise suite; starts at $1,125

    * MaxMultiplatform--Manage Windows, Unix, or Linux operations from the iSeries; starts at $2,725

    * MaxRecovery--Backup and recovery utility for AS/400; starts at $4,196

    * MaxSpool--Manipulate your spool files; starts at $1,575

    * MaxMonitor--Records statistics related to network traffic (price not available at press time)

    Most of the Maximise suite is based on the source code from the old mAStermind systems management suite, to which Notability acquired the rights from UniComp earlier this year. The components that Notability developed itself include the MaxMultiplatform, MaxMonitor, and MaxInternet utilities.

    In addition to the marketing, maintenance, and development rights, Notability acquired 200 mAStermind customers in the UniComp deal. Notability is giving mAStermind customers who had been paying maintenance fees a discount to upgrade to the new Maximise suite.

    Before acquiring mAStermind, Notability had been a major U.K. distributor of systems management utilities from Help/Systems, the leading AS/400 systems-management-tool vendor in the United States. Now Notability hopes to leverage its new-found status as the number-one J.D. Edwards reseller in Europe and as a premiere IBM Business Partner in order to beat the drum for its own set of automation tools.

    Despite Notability's familiarity with Help/Systems' products, there doesn't appear to be a range war on the horizon. Notability officials said they plan to stick to a features-oriented sell that touts the benefit of Maximise, not the negative aspects of Help/Systems products, of which there doesn't appear to be many.

    "Our strategy is not to go up against specific products out there," said Janet Van Bergen, sales and marketing manager for Chicago-based Notability Solutions USA. "We believe we have a product that our clients like, that improves the efficiency of their operations. Help/Systems has the number-one market share, so it will obviously come up. [But] I think our product competes well against Help/Systems, and in most cases the functionality of our modules exceeds Help/Systems'. Van Bergen continued, "Help/Systems has a good product. We think we have a better product."

    Notability Solutions was formed earlier this year when Notability Ltd. merged with Catalyst Solutions plc. The merger was a homecoming of sorts for Stephen Morris, the CEO of Notability Solutions plc., who was one of the original founders of Catalyst Solutions, an AS/400 hardware reseller in the United States and the United Kingdom. Morris left Catalyst to form Notability in 1993. Paul Morris, Stephen's brother, is the CEO of Notability Solutions USA. For more information, go to http://www.notabilityusa.com.

     

     

     

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    Akornn's Got the Goods for Domino Administration

    by Alex Woodie

    One of the new OS/400 vendors making its debut at the fall COMMON conference in Minneapolis last month was Akornn, a Marlborough, Massachusetts, company that specializes in Lotus Domino software and services.

    Jack Forman, founder and owner of Akornn, said that while everybody was telling him that attendance at the show was down compared with past years, he was having great success getting the company name out there and selling users on its product offering, called Akornn Server Commandos.

    "Very little explaining was needed," Forman said of the product, which amends a shortcoming in Domino whereby system administrators can potentially be denied access to Domino databases, necessitating Domino server downtime to correct the problem. "Most of them have already dealt with it [the problem] and said 'Where the heck have you been?'"

    The shortcoming has to do with the decentralized way that Domino handles Access Control Lists, which are lists that accompany every Domino database and basically say who can and cannot access particular database files. The way Domino is engineered, administrators have no all-powerful authority to modify an ACL without bringing the server down and replicating the database from a Lotus Notes workstation, which means that everybody is kicked off the system, resulting in downtime.

    For example, the potential exists for a Lotus Notes user to accidentally erase himself from the ACL for his own file, such as an email program or an address book. Lotus Notes displays several warning pages before users erase themselves from ACLs, but many users continue anyway, oblivious to the consequences, Forman says. Similarly, when users create new databases, they have the option of excluding the administrator from the new file's ACL, taking control away from the administrator.

    When users erase themselves from the ACLs for their own files, the administrator's only remedy is to shut down the Domino server, FTP the offending Domino database to his own Notes work station, update the ACL with the correct information, then FTP the database back to the server before bringing it back online. Indeed, this is what Lotus' tech support will tell you to do if you call them up with this problem, Forman says.

    "We were really shocked to find out they [Lotus] hadn't come up with a solution, and I'm shocked to find out they still haven't fixed it," Forman said. "They've limited the features that you need as an administrator."

    What Akornn's Server Commandos do is provide administrators with automatic access to ACLs without having to work through the Lotus Notes client software. Akornn ACLmaster, the suite's core component, allows administrators to modify ACLs, regardless of whether or not the administrator is granted access through the ACL. ACLmaster gives administrators direct access to ACLs through the server console (a command line interface) or remote access using a Notes workstation. The product can also be used to automatically have the administrator added to the ACL of every new database created.

    Besides ACLmaster, the Akornn Server Commandos suite comes with handy utilities for manipulating ACLs, including Akornn Delete for Domino, for removing databases on any Domino server; Akornn COPY for Domino, for replicating databases for routine system backups or platform migrations; Akornn PURGE for Domino, for removing documents from databases, even from remote servers; and Akornn DIRectory for Domino, for performing searches on file names and directories "the old DOS way."

    "There are these tasks where occasionally you have to sit down at the server by opening up the client locally," Forman said. "We're hoping [OS/400 operators] are used to having control in the command line environment."

    The entire Akornn Server Commandos suite sells for $1,995. Individual utilities cost $500. A trial copy of the entire suite is available online at Akornn's Web site, at http://www.akornn.com.

     

     

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    Do Dev Studio Discounts Point to Future WebSphere Changes?

    by Joe Hertvik

    IBM recently announced a limited 35 percent discount on WebSphere Development Studio for iSeries. Development Studio includes all of IBM's ILE products (ILE RPG, COBOL, C, and C++), the Application Development ToolSet, as well as the following components bundled into WebSphere Development Tools for iSeries: WebFacing Tool; WebSphere Studio, Professional Edition; VisualAge for Java, Professional Edition; CoOperative Development Environment (CODE); and VisualAge RPG. By buying WebSphere Development Studio, customers get the host- side server compilers, and they are also entitled to receive the Development Studio client-side development tools at no additional cost. With the Development Studio bundling, IBM is encouraging its customers to develop e-business applications by giving them WebSphere Development Tools, creating a standard iSeries development toolset in the process.

    It sounds good, but there's a catch: The 35 percent discount is available only for WebSphere Development Studio for iSeries V4.0 and V5.0, for the P05 processor group (5722-WDS feature 0824 and 5769-WDS feature 2014). P05 class machines in the AS/400 and iSeries lines include only the smallest entry servers in each generation. The discount allows you to pay $2,373, or about $1,277 off the suggested purchase price of $3,650.

    This particular deal is unusual because P05 machines really don't have the horsepower to run WebSphere Application Server effectively, which is needed to run applications that are created using many of the client-side WebSphere Development Tools software packages. WebSphere Development Tools software is overkill for P05 shops because many P05 customers only need RPG and Application Development ToolSet for that size of a machine. So the curious thing about this promo is that customers with larger WebSphere-capable machines don't get the discounts, while their weak-sister P05 shops that can't take advantage of WebSphere-based processing are eligible for 35 percent off the combined tools package.

    This is strange, but it looks like there's a strategy behind this off-center discounting.

    According to sources, this deal was created because Big Blue felt that low- end P05 customers were being penalized by not being able to buy or run WebSphere on their machines. This resulted in lost e-business capability for P05 customers, as well as missed market opportunities for IBM because it couldn't sell WebSphere into this customer segment. Another consideration might be that Development Studio--at $3,650, its full price for P05 shops-- is more expensive than if those shops were to buy RPG and Application Development ToolSet/400 separately. The result is that the lower capacity of the P05 machine combined with the price differential of WebSphere/ WebSphere Development Studio versus a straight RPG environment makes IBM's idea of using WebSphere Development Studio and WebSphere Development Tools as a pervasive set of e-business development tools for WebSphere fall apart in the P05 arena.

    This promotion makes WebSphere Development Studio more attractive to P05 shops by erasing the price differential between Development Studio and the RPG-Application Development ToolSet/400 combination ($2,400 for RPG and Application Development ToolSet/400 versus $2,373 for WebSphere Development Studio and WebSphere Development Tools after deducting the 35 percent discount). Customers still get the RPG environment and Application Development ToolSet/400, but they also pick up the rest of the Development Studio and Development Tools components. With this pricing, IBM believes it can sell more Development Studio licenses to P05 shops and spread its e-business tools to low-end customers, providing a standard tool set for its entire customer base.

    But that's only half of the equation. After seeding low-end P05 shops with WebSphere Development Studio, IBM needs to enable all features in both Development Studio and Development Tools, and that means making WebSphere practical in the low-end environment (and opening up a new market for low-end iSeries shops in the process). IBM is working on that problem, and the rumor that accompanied this promotion is that IBM is planning some kind of announcement that would enable P05 and low-end machines to run e-business apps in an application server environment, presumably WebSphere. If I were to speculate on what this announcement will be, I come up with four different possibilities.

    First, IBM could create a light version of iSeries WebSphere V4.0 that runs efficiently on P05 machines. This is doubtful, however, because iSeries WebSphere V4.0 was just released, and it probably isn't practical or desirable to reengineer a new product to run on low-end servers. Besides, IBM probably doesn't want to deal with another WebSphere hybrid.

    The second option would be to optimize and make Development Studio and Development Tools compatible with the OS/400 Tomcat application server, which IBM recently released via an OS/400 V5R1 PTF (see the October 29 issue for details). That probably won't happen, either, because, as I explained last week, OS/400 Tomcat will do just fine as long as it doesn't interfere with WebSphere. And co-opting the use of a product called WebSphere Development Studio would definitely mean competition for WebSphere (especially since the OS/400 Tomcat server is free, while WebSphere costs $8,000 to $12,000 per CPU, depending on whether you buy it before February 2002 under another IBM promotion--see the September 10 issue for details).

    The third option would be to run the WebSphere Applications Server Advanced Edition for Multiplatform V4.0 software that is used for AIX under the Portable Application Solutions Environment (PASE) AIX runtime environment that is included inside OS/400. There is precedent for this approach: The recently upgraded OS/400 TCP/IP stack is now running under PASE in OS/400 V5R1, and the newly redesigned OS/400 Domain Name System also runs under BIND V8 in PASE. This option would avoid having to do any additional WebSphere ports to the iSeries environment, as the same code base would be used on both the pSeries and the iSeries platforms. However, my guess is that a PASE-based WebSphere environment wouldn't be any less of a resource hog than an iSeries WebSphere environment, so PASE-based WebSphere for P05 machines may not be a good alternative for P05 users (though it doesn't sound like a bad idea for replacing iSeries WebSphere in general).

    The fourth option would be to run WebSphere on P05 machines in a Linux partition. Linux is designed to run on low-powered hardware, and IBM is planning to recompile and run WebSphere V4.0 Advanced Edition on the PowerPC edition of Linux, with specific tweaks for iSeries Linux using logical partitions. The WebSphere for iSeries Linux application server is scheduled to go into beta during the fourth quarter, with availability scheduled for sometime in 2002 (see last issue for details), so this might fit into the rumored time frame.

    As you can see, there could be a lot more to this promotion than meets the eye, and it could even be an early signal of IBM's future intentions with WebSphere. As we reported in the last issue of The Four Hundred, there is a possibility that IBM could even go as far as to only support future versions of WebSphere and MQSeries in iSeries Linux partitions or in PASE, and avoid having to do any ports to OS/400 for these programs. This type of support could make those Development Studio licenses IBM is trying to sell to P05 customers work for Web application development, as well as providing development tools for existing RPG, COBOL, C, and C++ applications. Of course this is all speculation, but you never know.

    The 35 percent discount on P05 Development Studio is available in the Americas and cannot be combined with any other discount or with educational allowances. The promotion applies only to customers using WebSphere Development Studio in a production environment (no development or demonstration acquisitions).

     

    BCD Releases Betas for Email and WebSmart

    by Joe Hertvik

    Business Computer Design Int'l. recently released two beta products designed to add new capabilities to its Catapult email and report distribution software, as well as to make it easier to administer WebSmart Web sites. Here's the scoop on the betas and what they do.

    The Catapult V2.5 beta adds additional document-generation options, forms overlay support, and faster download times to BCD's email and report distribution software. V2.5 supports the generation of PDF, HTML, and RTF files from AS/400 and iSeries spool files. The company is also providing an integrated forms overlay feature to the package. Using forms overlay, customers can capture OS/400 spool files, use an overlay to format the data with the same graphical look as a corporate document (such as an invoice or purchase order), then email the formatted documents as PDF, HTML, or RTF files. Besides the new formatting capabilities, BCD has streamlined the communications interface between the Catapult client and its AS/400 or iSeries server to provide for faster downloads. The company is also including new Catapult upgrade capabilities that automatically distribute new versions of the Catapult client to other client PCs when the product is used. A final enhancement is that Catapult V2.5 introduces customized translation table support for compatibility outside of the North American market.

    BCD has also announced the beta test release of WebSmart Site Management System. Built by using BCD's ProGen WebSmart development tool, Site Management System is an administrative tool that runs under the WebSmart Application Server. Site Management System allows users to implement systemwide security; change the look of a site by modifying front-end pages; add or remove links to pages on the global or individual level; work with help text files and add context-sensitive help; add drop- down cascading menus and navigation menu trees; and integrate WebSmart applications or other Web applications and pages. Using Site Management System requires an iSeries or AS/400 server running OS/400 V4R2 or above, with the WebSmart Web Application Server and an OS/400 HTTP Server or OS/400 Apache Web server instance configured and active.

    These betas are available from BCD via its Web site, at http://www.bcdsoftware.com, or by calling the company at 630-986-0800.

     

    eLiza Packaged As an Infrastructure Monitoring Service

    by Timothy Prickett Morgan

    IBM last week launched its first service based on the eLiza self-healing and self-administering initiatives IBM launched across its entire product line back in August.

    Project eLiza, which is being spearheaded by Ross Mauri, head of server development at IBM, and Irving Wladawsky-Berger, vice president of technology and strategy, is a multi-year, multi-billion-dollar collection of projects underway at IBM to create the hardware and software infrastructure to make the idea of self-managing distributed applications running on networks of heterogeneous servers and networking gear a reality. As has been the case with the eServer brand, which seeks to unite IBM's disparate server lines through common components, common software technologies, and common branding, Project eLiza is a somewhat esoteric concept that seeks to build a common brand. Project eLiza is not a single product or even a collection of products but a design philosophy that IBM is taking as it creates future hardware and software products.

    The new service, announced by IBM Global Services last week, called the eBusiness Management Service, is the first real product that has the eLiza philosophy as its core underlying principle. In short, IBM Global Services is offering to deploy system monitoring and management programs, many of them developed by IBM's Tivoli unit, that span a company's entire IT infrastructure and then offer system monitoring and management services under an outsourcing model. The eBMS offering is something between running your networks and servers yourself and outsourcing the whole enchilada to a company like IBM or Electronic Data Systems. The eBMS offering leaves the data center owned and operated by a company but leaves the administration job to IBM.

    IBM has signed up 20 companies--including systems management software partners BMC Software and Candle, as well as customers like Nortel Networks, Terra Lycos, Merrill Lynch, and Danske Bank--to prototype and help shape the eLiza management service that IBM hopes to eventually deploy across all kinds of organizations of all sizes and platform preferences. IBM's major premise-- and one that these companies are clearly buying into, considering that participation in the pilot program costs $1 million or more to acquire and install the eLiza software--is that over the long haul the amount of information and the number of devices that companies are going to have to manage is going to go up exponentially, but the pool of available IT administrators will not grow nearly fast enough to meet the demand. The lack of administrators will mean that companies that develop self-managing technologies will win out in the marketplace over those that do not.

    Exactly how this eLiza-based service plays out in the iSeries and AS/400 market is unclear, but there is certainly a high quotient of affinity between Project eLiza's goals and the design philosophy of the OS/400 platform. Sources at IBM say that IBM Global Services will certainly support OS/400 platforms within the eBMS offering, eventually, but when and how remains a question. We'll keep you posted.

     

     

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    The Four Hundred is a registered trademark of Guild Companies, Inc. ISSN 1049-7757 IBM, AS/400, iSeries, OS/400, and eServer registered trademarks of International Business Machines Corp. All other product names are trademarked or copyrighted by their respective holders.