One On One With HelpSystems’ Debbie Saugen

March 20, 2017 Alex Woodie

HelpSystems scored a big win in the business resiliency department last month when it announced the hiring of IBM veteran Debbie Saugen to head up its new business continuity services offerings. IT Jungle caught up with Saugen and HelpSystems CEO Chris Heim last week to discuss what the move means for Saugen, how it will impact HelpSystems, and how customers will benefit.

IT Jungle: Debbie, please tell me about your background at IBM. Have you always been involved in backup and recovery?

Debbie Saugen: I spent over 37 years at IBM and I was the technical owner of IBM i …