The Problem With ERP

March 4, 2019 Alex Woodie

Enterprise resource planning (ERP) software has been the backbone of modern business since it emerged in the mid-1990s. Hundreds of billions of dollars have gone into ERP implementations with the promise of enhanced business processes automation. But was it all worth it? According to new research from Computer Economics, the answer is not clear.

Every year in its Technology Trends report, Computer Economics surveys a few hundred IT decision makers to gauge their satisfaction level with a variety of technologies. For the past two years, ERP scored dead last in terms of satisfaction and return on investment (ROI). In fact, …