Power Expert Care Tweaked With Add-On, Fixed Price Services

July 26, 2023 Timothy Prickett Morgan

In the wake of the Kyndryl spinout last year, Big Blue has been tweaking and repackaging the services it offers through what used to be called Lab Services and what is now known as Technology Expert Labs, offered through its Technology Services division.

The Power Expert Care services, which are designed to offer supplemental support for customers using IBM i, AIX, or Linux on Power Systems, there are two tiers, Advanced and Premium. (You would think there would be a Standard or Basic tier, but there isn’t. Maybe there will be some day. . . . ) This week, IBM …