Power Expert Care Archives - IT Jungle

Is IBM Going To Raise Prices On Power10 Expert Care?

May 19, 2025 Timothy Prickett Morgan

We have a feeling that Big Blue let the cat out of the bag a little early on a price increase for its Power Expert Care technical support services for the Power10 platform. We have this feeling because IBM on May 1 canceled a price increase in the Americas region in announcement letter AD25-1009 and in the Japan region in announcement letter AD25-1048.

This is weird, and we are showing you the Americas announcement below in case IBM takes it down:

First of all, the letter number referenced for May 1 does not match the actual letter number, which …
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Big Blue At Your Power Systems Service

February 14, 2022 Timothy Prickett Morgan

IBM may have spun off its managed services and system hosting businesses into Kyndryl, but it still has a sizable remaining technical support, systems integration, technology consulting, business transformation, and application operations business that represents close to 40 percent of its revenues. And so it is very keen on selling Power Systems shops all kinds of services.

To that end, IBM made two announcements last week regarding the Power Systems hardware platform.

The first, in announcement letter 222-033, is a new plan to offer Software Maintenance – what IBM i shops and resellers and even IBM itself usually call …
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