Telephony Application Integrates with PBX Today and VoIP Tomorrow
April 21, 2009 Dan Burger
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Unified communications does not begin or depend heavily upon voice over IP (VoIP). I wasn’t the only one confused about that. There was a time when IBM thought so, too. In the System i community, VoIP no longer is the only entry point into unified communications, which is the big picture view of integrating data with voice communications and collaboration software. VoIP was too great of a leap to make in one jump. Stepping stones are now in place. It’s pretty clear that VoIP will eventually play a big role in business. It’s just not what it was built up |


