IT Shops Are Getting Wise to the Unified Communications Hype
October 20, 2008 Timothy Prickett Morgan
While the underlying technologies that allow us to reach out and touch someone through the telephone networks have changed dramatically and continuously over the past 50 years, the convergence of computer and telephone networks and new software to merge business applications seamlessly with telephone networks has led to much enthusiasm about so-called unified communications. And companies are getting wise to the hype. IT analyst firm IDC has done its fifth annual Voice over IP with InfoWorld magazine (which is owned by the same company as IDC and a slew of other IT trade rags, including ComputerWorld), and has used |