The AS/400 Operations Evolution
August 26, 2019 Tom Huntington
According to a 2018 ITIC survey, 59 percent of respondents cited human error as the number one cause of unplanned downtime. In that story, the president of an IT operations and cybersecurity company observed that “the root causes of downtime are the same as they were 20 or 30 years ago. But there are more of them.”
That got us thinking. Businesses and technologies have changed over the past few decades, but why haven’t our IT processes kept pace? Why are we still suffering from downtime as the result of human error? Sure, human error can cover all …
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