Tom Huntington is executive vice president of technical solutions at HelpSystems and is author of the annual IBM i Marketplace Survey Results report. He was named an IBM Champion in 2016, 2017, 2018, and 2019 for over three decades of advocation and thought leadership on the IBM i platform.
August 26, 2019 Tom Huntington
According to a 2018 ITIC survey, 59 percent of respondents cited human error as the number one cause of unplanned downtime. In that story, the president of an IT operations and cybersecurity company observed that “the root causes of downtime are the same as they were 20 or 30 years ago. But there are more of them.”
That got us thinking. Businesses and technologies have changed over the past few decades, but why haven’t our IT processes kept pace? Why are we still suffering from downtime as the result of human error? Sure, human error can cover all …Read more
March 25, 2019 Tom Huntington
Much has been said to debunk the myth of an IBM i skills shortage or decry it as a disappearing act. Yet, year after year, respondents to the annual IBM i Marketplace Survey by HelpSystems list IBM i skills as a top concern. The results also show that organizations are addressing these concerns by adding automation, modernizing development, and getting rid of obsolete technology that breeds the dreaded word: legacy.
But why do we on IBM i continue to carry the perception that so-called “IBM i skills” are scarce? Is it because the keywords in our job listings don’t …Read more