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  • No Kyndryl Involved in IBM i Tech Support, Jarman Says

    February 2, 2022 Alex Woodie

    The org chart has been on an extended spin cycle lately at IBM, with the spin out of the Global Technology Services (GTS) business into Kyndryl as well as the merging of IBM Lab Services and the Services and Support Group. But unless you’re signed up for its IBM i cloud service or had some other arrangement with GTS, you likely won’t be calling on Kyndryl for technical support.

    The question of Kyndryl’s current role with the IBM i customer base came up during the recent webinar HelpSystems held to discuss its 2022 IBM i Marketplace Report. Ian Jarman, …

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  • A Million Miles Away From Machine Learning

    May 24, 2021 Timothy Prickett Morgan

    The spring COMMON NAViGATE conference has not yet started, the IBM Think 2021 conference has just ended and so has Google I/O 2021, and only a month ago we participated in Nvidia’s GPU Technical Conference 2021. A whole lotta things are rattling around in our brains, and we are still thinking about some of the things people have been saying about artificial intelligence, the instantiation of which based on machine learning techniques seems to work quite well but no one really knows, in the same way a COBOL or RPG program is absolutely deterministic, why it works.

    This is …

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  • On Your iRadar: Super Smart Chatbots

    April 28, 2021 Alex Woodie

    Don’t look now, but thanks to breakthroughs in natural language processing (NLP), we’re on the cusp of having chatbots that can provide human-like question-answering capabilities. Within a matter of years, according to experts, basic communication between companies and their customers will be handled by AI, leaving humans to handle tougher cases and VIPs.

    The key breakthrough driving advances in NLP are large language models, specifically a class of language model called a transformer network. These transformer networks use deep learning methods to essentially learn the right sequence for words to go together. The order of words has been one of …

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  • Can You Get There From Here? The Road to the Cloud

    August 31, 2020 Pete Czornohus

    The Connectria team presents a three-part series addressing concerns IBM users have about the platform and its future. Part One: System and remote administration.

    Digital transformation, modernization, application agility, blah, blah, blah.

    While esoteric buzzwords seem endemic of our times (see what I did there?), we’re all tired of them. Digital transformation is more than a trending buzzword or common phrase. It’s a lengthy and involved process. Before getting started down that road, ask yourself these questions: How old are your applications? Are they older than your kids? How about older than your married kids? Has your application outlived …

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  • IBM Lab Services: Your IBM i All-Star Team

    September 16, 2019 Alex Woodie

    It can be difficult to deploy brand new, cutting-edge technology on an IBM i server for the very first time. Take Db2 Mirror, for example. IBM just released it two months ago, and nobody has much experience deploying it in a production setting as yet. This is exactly the sort of project that spurred IBM to create Lab Services.

    Lab Services is an All-Star team of IBM consultants who are called upon to deploy the newest or most complex technologies. In addition to high availability, Lab Services consultants are engaged in projects around cloud and hybrid cloud, database modernization, and …

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  • IBM i Announcements Loom, and So Does POWERUp 2019

    April 15, 2019 Alex Woodie

    By now you probably know that IBM is making its next round of IBM i announcements next Tuesday, April 23, via a COMMON webcast. But what you might not know is that COMMON has more than a dozen sessions about the yet-to-be-disclosed announcements planned for the upcoming POWERUp 2019 conference taking place next month at Disneyland.

    “Right now we’re looking at about 15 or 16 sessions about the announcement itself,” COMMON Executive Director Manzoor Siddiqui tells IT Jungle. “We’re going to be the first conference where people will have access to the knowledge and the content around that.”

    On …

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  • Yes, IBM i Shops Have AI Options, Too

    April 8, 2019 Alex Woodie

    Companies of all shapes and sizes are encouraged to adopt artificial intelligence these days. Most of today’s AI tech, however, was developed to run in open systems and X86 environments. But there are a growing number of AI options from IBM and its partners for customers that want to keep their data resident on the Power Systems platform.

    There’s no denying there’s a lot of hype around AI today. One can scarcely turn on the TV or open a magazine or Web page without being inundated with claims of how leading organizations are using AI to gain a competitive edge, …

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  • Where’s the ‘Coleman’ for IBM i?

    August 30, 2017 Alex Woodie

    In case you haven’t noticed, we’re in the midst of an artificial intelligence (AI) revolution that’s bringing automation to places where it never existed, including ERP software. The latest entry into the field is Infor, which turned heads last month with a new AI bot dubbed Coleman. Unfortunately – or fortunately, depending on your views on AI – Coleman won’t be coming to IBM i.

    Infor, which owns the biggest collection of IBM i application software on the planet, has slyly positioned itself as a scrappy alternative to Oracle and SAP in the enterprise software space. While the giants …

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  • Will AI Replace ERP?

    June 19, 2017 Alex Woodie

    Programmers in the midrange space are used to coding IBM i applications, like ERP, supply chain, and retail management systems, using RPG, Java, and COBOL. It’s simply what they do. But what happens when machines program themselves and react to events in real time? One impact, according to prominent members of the software industry, is the end of the enterprise software business as we know it.

    Led by Web giants like Google and Facebook, the computing industry is making rapid advances in the field of artificial intelligence (AI). The advent of deep learning techniques, such as convolutional neural networks, …

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