October 16, 2019 Emmanuel Tzinevrakis
Welcome to a new column called Thoroughly Modern. The name is meant to convey the idea that we need to define the desired – if ever-evolving – end state of our businesses and the people, processes, and programs that encapsulate how everything works when we get there.
It is a given that everyone understands that digital transformation is sweeping every industry, with incumbents being challenged by upstarts – and each other – as they try to create new and better ways to provide products and services to customers in a modern, digital world. We accept this as a first …Read more