fhs
Volume 10, Number 29 -- August 17, 2010

SugarCRM Has a Sweet Quarter

Published: August 17, 2010

by Alex Woodie

While the vast majority of SugarCRM's customers don't spend a dime with the company, the demand for professional services and enterprise-level functionality was enough to drive a 50 percent increase in billings during the second quarter, the CRM software maker reported recently. What's more, the company reported that it signed more than 500 new paying customers during the quarter, mostly the result of its growing sales channel.

Few open source software developers ever succeed in "monetizing" their work. For every MySQL, JBoss, or Red Hat success story, there are a dozen software companies that dabbled with the commercial business model, and failed miserably. While SugarCRM is a private company that doesn't share its books, it would seem, by all appearances, that it will be considered among those that have succeeded with the commercial open source model.

SugarCRM reported 540 new paying customers during the second quarter, including such prominent names as Budget Rent-A-Car, H. D. Smith Wholesale Drug Company, and Hunter Industries. This brings the total number of paying customers to 6,000, according to the company.

The vast majority of SugarCRM customers pay nothing. The company reports that its free Community Edition is downloaded hundreds of thousands of time each quarter. Only a small fraction of customers fork over the $360 to $600 per user per year for the professional or enterprise versions, which entitle customers to technical support and advanced features like sales forecasting or a client that works when not connected to the Internet.

The company added 50 new partners during the first half of 2010. Considering that 70 percent of new SugarCRM billings stem from the work of its partners, things should continue growing nicely for SugarCRM, which writes its CRM system in PHP and supports it on IBM's IBM i platform, via the IBM i-based PHP framework of another Cupertino, California, company: Zend.




                     Post this story to del.icio.us
               Post this story to Digg
    Post this story to Slashdot


Sponsored By
LINOMA SOFTWARE

Crypto Complete will secure your data at rest

Guard sensitive data fields automatically with Crypto Complete. With strong AES encryption and integrated key management, Crypto Complete helps System i shops quickly comply with regulations and PCI requirements. No source code changes are required for encryption. Crypto Complete provides an intuitive user interface and comprehensive audit trails.

Tokenization is now available with the new release of Crypto Complete 2.20, which should be considered when sensitive data is stored on multiple systems. Tokenization is the process of replacing sensitive data with unique identification numbers (e.g., tokens) and storing the original data on a central server in encrypted form. By centralizing sensitive data, tokenization helps to thwart hackers and minimize the scope of compliance audits such as PCI.

Tokenization can be used to protect any sensitive data elements including credit card numbers (PAN), bank account numbers, Social Security numbers and other personal identity information.

Crypto Complete offers several advantages when tokenization is required:

         Centralizes key management and policies on a single server
         Supports tokenization of data from diverse systems including System i,
           Windows, Linux, AIX, etc.
         Provides remote connections to token functions through secure HTTPS protocol
         Auto-assigns token identifiers from the central token server
         Encrypts and stores tokenized data into scalable DB2 physical files
         Allows securing data elements by User Id, User Group and/or Authorization Lists
         Provides centralized audit logs and message alerts

Get Compliant with PCI, HIPAA and State Privacy Laws!

To learn how to protect your data
and download a free Crypto Complete trial, visit

www.LinomaSoftware.com


Editor: Alex Woodie
Contributing Editors: Dan Burger, Joe Hertvik,
Shannon O'Donnell, Timothy Prickett Morgan
Publisher and Advertising Director: Jenny Thomas
Advertising Sales Representative: Kim Reed
Contact the Editors: To contact anyone on the IT Jungle Team
Go to our contacts page and send us a message.

Sponsored Links

SEQUEL Software:  FREE Webinar. Aug 25. Learn how SEQUEL simplifies EnterpriseOne data access.
PowerTech:  FREE Webinar! Top 10 IBM i Security Risks. August 25, 10 a.m. CT
COMMON:  Join us at the Fall 2010 Conference & Expo, Oct. 4 - 6, in San Antonio, Texas


 

IT Jungle Store Top Book Picks

Easy Steps to Internet Programming for AS/400, iSeries, and System i: List Price, $49.95
The iSeries Express Web Implementer's Guide: List Price, $49.95
The System i RPG & RPG IV Tutorial and Lab Exercises: List Price, $59.95
The System i Pocket RPG & RPG IV Guide: List Price, $69.95
The iSeries Pocket Database Guide: List Price, $59.00
The iSeries Pocket SQL Guide: List Price, $59.00
The iSeries Pocket Query Guide: List Price, $49.00
The iSeries Pocket WebFacing Primer: List Price, $39.00
Migrating to WebSphere Express for iSeries: List Price, $49.00
Getting Started With WebSphere Development Studio Client for iSeries: List Price, $89.00
Getting Started with WebSphere Express for iSeries: List Price, $49.00
Can the AS/400 Survive IBM?: List Price, $49.00
Chip Wars: List Price, $29.95


 
The Four Hundred
Power 750: Big Bang for Fewer Bucks Compared to Predecessors

Some Details and Thoughts About Impending Power7 Machines

Lotus Focus and Some Hocus Pocus

As I See It: Data Center Campground

IT Spending Projections for 2010 Boosted by Forrester

Four Hundred Guru
Remove Trailing Blanks from Legacy Columns with the IBM OLE DB Providers

How Did I Do That?

Admin Alert: Six Things You May Not Know About i/OS Passwords

Four Hundred Monitor
Four Hundred Monitor's
Full iSeries Events Calendar

System i PTF Guide
August 7, 2010: Volume 12, Number 32

July 31, 2010: Volume 12, Number 31

July 24, 2010: Volume 12, Number 30

July 17, 2010: Volume 12, Number 29

July 10, 2010: Volume 12, Number 28

July 3, 2010: Volume 12, Number 27

TPM at The Register
OpenSolaris axed by Ellison

Hawking's big-bang team harness SGI super power

Nvidia licenses Rambus memory tech

Nvidia takes charges punch as Q2 sales drop

Amazon, Novell to sell full SUSE Linux on EC2

Dell crafts mother of all graphics cards

Cisco optimistic despite 'unusual conservatism' in Q4

Cloud dollars fluff Rackspace's quarter

Rackspace does cloudy Windows servers

Next Solaris prepped for 2011

Oracle outlines Ellisonized Sparc roadmap

VMware packs Zimbra into virtual appliance

THIS ISSUE SPONSORED BY:

PowerTech
New Generation Software
RevSoft
Linoma Software
Twin Data Corporation


Printer Friendly Version


TABLE OF CONTENTS
IBM Rounds Out Entry Power7 Server Lineup

IBM Quintuples Performance with the Power 795

Experia Touts SilverDev Tool for IBM i

Raz-Lee Unveils GUI for IBM i Journal Security Tool

RevSoft Delivers Smart Phone Interface for IBM i Monitoring Tool

News Briefs and Product Shorts:

mrc Unveils Software Exchange for m-Power Users . . . IBM i ERP Developer Achieves QA Gains with Original . . . Jack Henry Taps INETCO for Electronic Payment Monitoring . . . SugarCRM Has a Sweet Quarter . . . The Power System Malware Problem, and a 'Perfect' Solution . . .

Four Hundred Stuff

BACK ISSUES




 
Subscription Information:
You can unsubscribe, change your email address, or sign up for any of IT Jungle's free e-newsletters through our Web site at http://www.itjungle.com/sub/subscribe.html.

Copyright © 1996-2010 Guild Companies, Inc. All Rights Reserved.
Guild Companies, Inc., 50 Park Terrace East, Suite 8F, New York, NY 10034

Privacy Statement