IBM and 3Com Chop System i VoIP Software and Support Prices

November 19, 2007 Timothy Prickett Morgan

Last week, server maker IBM, which is trying to boost System i sales by peddling Voice over IP software on the box, and 3Com, IBM’s original software partner for this effort and a company that was recently taken private by Bain Capital, announced that they were reducing prices on key software components in the VoIP solution they delivered a little more than a year ago.

The pricing and configuration of the 3Com IP Telephony Suite for System i software stack is about as complex as the genetic code of an paramecium, so figuring out the effect of these price cuts on an overall VoIP setup is not easy. But any price cut is always a good thing for shoppers, and the cuts IBM and 3Com announced last week for software licenses and support contracts are substantial. Take a gander here:

3Com Telephony Suite for System i V7.2.5 Prices Changes
Program	Feature		One-Time Charge		Percent
Number	Number	Description	Old	New	Change
5639-3CM	0054	EPIC Center Server	$22,000	$14,000	-36.4%
5771-3CM	1073	1 Year Support EPIC Center Server	$3,000	$2,250	-25.0%
5773-3CM	0932	3 Year Support EPIC Center Server	$8,325	$6,244	-25.0%
5639-3CM	0050	EPIC Agent (5 Seats)	$18,000	$10,000	-44.4%
5771-3CM	1062	1 Year Support, EPIC Agent (5 seats)	$1,800	$1,215	-32.5%
5773-3CM	0898	3 Year Support, EPIC Agent (5 seats)	$4,995	$3,372	-32.5%
5639-3CM	0062	EPIC IVR 4-Port License	$1,800	$1,200	-33.3%
5771-3CM	1068	1 Year Support, EPIC IVR 4-Port	$180	$135	-25.0%
5773-3CM	0925	3 Year Support, EPIC IVR 4-Port	$500	$375	-25.0%

IBM has cut the prices on the EPIC Center Server, which is the heart of the 3Com Telephony Suite for System i, by 36.4 percent to $14,000. (This is presumably a per server and/or a per partition license; IBM’s announcement letters are absolutely vague on this.) The price of support for this server was also cut by 25 percent, to $2,250 for a single year or to $6,244 for three years. The EPIC Center Server license comes with 10 inbound voice EPIC agents and 10 integrated voice response (IVR) application interfaces, which link end user telephones directly into applications. The EPIC agents are bundled in packages of five, and prices on these have been slashed by 44.4 percent to $10,000. Support for these agents was cut by 32.5 percent as well. The IVR functionality is sold based on the number of ports accessing the functionality, and is sold in 4-port bundles. The price of a 4-port IVR license dropped by 33.3 percent to $1,200, and support contracts for this software was cut by 25 percent.

RELATED RESOURCES

3Com IP Telephony Suite Announcement, April 10, 2007

3Com Taken Over by Private Equity Firm Bain Capital

Project Costs Tell the VoIP Story

VoIP and the Search for Single Points of Failure

Adoption of VoIP Tied to Relief from Phone Expenses

IBM Taps Nortel for Entry-Level System i VoIP Solution

VoIP’s Future Rosy, Microsoft Biz Chief Says

The System i VOIP Solution: Now Ready for Prime Time

3Com, IBM Are Porting VoIP Suite to the System i5

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Tags: Tags: mtfh_rc, Volume 16, Number 36 -- November 19, 2007

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ucgtechnologies.com/triple-play

800.211.8798 | info@ucgtechnologies.com

^{1. https://theconversation.com/cyberattacks-are-on-the-rise-amid-work-from-home-how-to-protect-your-business-151268}

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