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  • HelpSystems Gets New Investors, CEO

    October 16, 2019 Alex Woodie

    Change is in the air in Eden Prairie, Minnesota, as HelpSystems recently announced that it has a pair of new investors, as well as a new CEO. The software company has also made strides in the security space with a pair of new offerings, including one that supports IBM i.

    Let’s start with the man – or should we say, the woman – at the top. Kate Bolseth, who was most recently the COO, has taken over the top job at HelpSystems. Bolseth was the general manager of cross platform products at HelpSystems when IT Jungle interviewed her last …

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  • Thoroughly Modern: What To Pack For The Digital Transformation Journey

    October 16, 2019 Emmanuel Tzinevrakis

    Welcome to a new column called Thoroughly Modern. The name is meant to convey the idea that we need to define the desired – if ever-evolving – end state of our businesses and the people, processes, and programs that encapsulate how everything works when we get there.

    It is a given that everyone understands that digital transformation is sweeping every industry, with incumbents being challenged by upstarts – and each other – as they try to create new and better ways to provide products and services to customers in a modern, digital world. We accept this as a first …

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  • Syncsort Expands IBM i Integration with ServiceNow

    October 16, 2019 Alex Woodie

    IBM i shops that want to take full advantage of cloud-based IT management services may be interested in hearing about a new offering unveiled by Syncsort last week. With the new release of its Ironstream for ServiceNow product, Syncsort is making it easier for companies to push IBM i and mainframe event data into ServiceNow Event Management.

    ServiceNow has made its mark in the burgeoning fields of IT service management and AIOps. With $2.6 billion in revenue and more than, 5,000 software as a service (SaaS) subscribers, the publicly traded firm (NYSE: NOW) helps companies manage their increasingly complex IT …

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  • Four Hundred Monitor, October 16

    October 16, 2019 Jenny Thomas

    It’s a big day for IBM. Big Blue will be reporting its Q3 earnings this afternoon and there are a lot of expectations on what results may, or may not, be seen from the Red Hat acquisition, among other possibilities. Of course, you can expect to see some slicing and dicing of IBM’s numbers, as well as what it may mean for our IBM i ecosystem, in future issues of The Four Hundred, but until then, please read on to check out what’s been happening around IT this past week.

    Top Stories From Outside The Jungle

    (Barron’s) IBM will …

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  • IBM i PTF Guide, Volume 21, Number 41

    October 16, 2019 Doug Bidwell

    We were busy at IBM Systems Technology University in Las Vegas last week and also had to chew through the Technology Refreshes for IBM i 7.3 and IBM i 7.4, so we are not our normal chatty selves here at the IBM i PTF Guide. Please do forgive.

    So what’s new, you ask? There are new HIPER groups on all four releases. Yes, even IBM i 7.1, with MF66663, which deals with hard disk issues. That’s enough excitement for one week, really.

    New (or Updated) Links this week: None this week, busily gleaning useful tidbits from TechU calls material! …

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