TFH Volume: 33 Issue: 45 Archives

Jack Henry Reiterates IBM i Support “For The Foreseeable Future”

July 31, 2023 Alex Woodie

Jack Henry & Associates has been tied to the IBM i and its predecessor platforms for its entire life. The company’s flagship RPG-based product for community banks, Silverlake, is the same name IBM used for its AS/400 development project. And while Jack Henry is developing applications in other technologies and other platforms, the IBM i will be supported for the foreseeable future, the company says.

Like many companies in the IBM i ecosystem today, Jack Henry has a modernization strategy, and that modernization strategy involves several, interrelated components.

For starters, the company wants to move away from the old style …
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Fully Managed Disaster Recovery For IBM i Partners

July 31, 2023 Ash Giddings

Maxava, a vendor dedicated to High Availability (HA) and Disaster Recovery (DR) for the IBM i market, has announced a new offering aimed at resellers, independent software vendors, and managed service providers, Maxava’s Fully Managed Disaster Recovery (FMDR) offering provides partners with all the components necessary to manage every aspect of IBM i DR. This extends all the way from initial planning, through implementation, ongoing monitoring, virtual and real role swap testing, to 24×7 crisis support in a disaster.

John Dominic, Maxava’s vice president of global sales, says: “Our partners are telling us that their customers no longer want a …
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You Guessed It: AI Will Drive Cloud Adoption

July 31, 2023 Timothy Prickett Morgan

What do you think will be the quickest way to try out AI extensions to applications? Will it be trying to get your hand on models, tweaking them with your data, and then integrating the AI extensions with your own applications? Or will it be trying out a SaaS-style AI tool where all of the work is done? Or better still, moving to a SaaS application that has AI in it from the get-go?

It will be no doubt the latter two options. And this, as much as any other force, is going to hasten the shift for certain workloads …
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IBM i Work Problem Feature Unemployed For Software Faults

July 31, 2023 Timothy Prickett Morgan

One of the true differentiations of the AS/400 platform launched 35 years ago was Electronic Customer Support, which at the time involved remote diagnostics and the ability of the machine to reach out over a modem – remember, there was no commercial Internet yet – to connect directly to IBM and report problems as they were happening.

After three and a half decades, there are a lot of different components and features of the IBM i-Power Systems Electronic Customer Support (ECS) and Electronic Service Agent (ESA) customer care services, way beyond what was available in the original ECS. But recently, …
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IBM i PTF Guide, Volume 25, Number 31

July 31, 2023 Doug Bidwell

Here’s something to look out for: D-mode IPL from tape fails with system reference code B6005121 on IBM i, which you can read more about at this link. Here’s the deal. When the PTF for MA50161 is PERM applied and the PTF for MA50018 is not PERM applied, and a SAVSYS is taken, a D-mode IPL from that tape will fail with the B6005121, which is an operating system task during the IBM i boot process.

Also, this week we wanted to remind you that software-related issues cannot be automatically uploaded to IBM technical support using the WRKPRB feature …
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Jack Henry Reiterates IBM i Support “For The Foreseeable Future”

Fully Managed Disaster Recovery For IBM i Partners

You Guessed It: AI Will Drive Cloud Adoption

IBM i Work Problem Feature Unemployed For Software Faults

IBM i PTF Guide, Volume 25, Number 31

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