Mad Dog 21/21: Where Icarus Is Bliss
November 26, 2018 Hesh Wiener
IBM got a lot of public attention in 2011 when its Watson system beat two outstanding human competitors at the widely televised quiz game Jeopardy. Since then IBM’s revenue has declined by about 25 percent and its profits have fallen even more dramatically, although intake did improve during three of the most recent four quarters. Regardless, IBM’s Watson project didn’t translate into a big boost to its financial returns, neither in new activities nor by reinvigorating legacy businesses. Seven years after the event, the company’s Jeopardy coup, however memorable, has failed to add significant value. What went wrong?
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