Mad Dog 21/21: It’s The Apps, Stupid
December 8, 2014 Hesh Wiener
IBM and Apple are best friends these days. They are working together to get businesses to provide their employees with iPads and iPhones along with IBM tablet applications and cloud services. IBM is going to do the marketing, including the sale or leasing of mobile devices to its end users. Support will be more complicated. Apple will serve as the primary outside support provider through its remote-only AppleCare service; IBM will be the onsite support provider. It isn’t clear what role will be played by the teams that currently support users’ computers, which usually run Windows. There is little |