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  • COVID-19 Delivers 2020 Clarity for Omnichannel

    September 9, 2020 Alex Woodie

    The viral pandemic is impacting society in profound and multi-faceted ways. In the consumer goods supply chain, which includes a good chunk of IBM i shops, COVID-19 is forcing manufacturers, distributors, and retailers to get a lot nimbler in a hurry — particularly as it relates to diversifying sales channels and embracing omnichannel fulfillment strategies.

    Ecommerce has exploded during COVID-19 and the ensuing lockdowns, as consumers elect to make purchases online instead of venturing into stores, which raises the risk of being exposed to the novel coronavirus. According to Adobe Analytics’ Digital Economy Index, ecommerce spending surged by 78 …

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