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What’s New With IBM i Customer Support

September 25, 2019 Alex Woodie

IBM is making big changes to its support program that will have a major impact on how IBM i customers interact with Big Blue, for both software and hardware support. Two weeks ago it announced that IBM i customers would be switched over from the old IBM Service Request tool to the new IBM My Support site. IBM is also expanding support for open source software on IBM i.

IBM has been testing the new IBM Support site, www.ibm.com/mysupport, for over a year for various customer groups and geographies. On September 14, the company announced that it was cutting …
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Software Change Management Has To Change With The DevOps Times

September 9, 2019 Philippe Magne

(Sponsored Content) It is easier to change a system or a software development stack than it is to change the habits and preferences of people. People are the biggest friction in adopting new technologies – right up until the moment they are not. And then they are easy. So it is with any technology, and the transition from traditional software change management to open source DevOps tools is no different.

It is ironic, perhaps, that the change comes last to the tools that track the changes. But the move to DevOps is as inevitable as it is desirable, …
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Remain Breaks New Ground With ALM Suite

July 15, 2019 Alex Woodie

Coding season just ended for Remain Software, the Dutch application lifecycle management (ALM) vendor with a growing US presence. That means customers are sorting through a torrent of new functionality in its flagship TD/OMS product, including improved hooks to DevOps tools like Git and Jenkins, a new cross-platform cross-reference module, and a nifty API generator too.

New stuff started emerging from Remain Software around the POWERUp conference in May, when IT Jungle sat down with company representatives to talk about development trends, current and upcoming releases of Remain’s software, and what customers are looking to get next.

Arguably the biggest …
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Attention Synon Users: You Can Automate Your Move To RPG Free Form And DevOps

April 3, 2019 Philippe Magne

(Sponsored Content) Depending on who you ask, there are about 1,000 IBM i shops that used the CA 2E (Synon) CASE tool to create their applications and are still using this tool to maintain those applications. This is not an easy task any more, and there is a much better way.

After three years in development and very stringent testing with five early adopter Synon shops, ARCAD Software is rolling out what it calls Modernization as a Service, or MaaS for short, which seeks to completely automate the move from Synon generated code to modern RPG Free Form, …
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2019 Predictions: IBM i Trend Spotting

January 23, 2019 Alex Woodie

What will happen in the IBM i community this year? Maybe IBM will launch a public cloud service? Or IBM i shops will find the budget to get busy with application modernization? It’s really anybody’s guess, which is why IT Jungle solicited predictions from prominent names in the community to get their take on what will happen this year.

The wider IT community is moving quickly to adopt next-gen development methodologies, and those will increasingly find their way into the IBM i community in 2019, predicts Dan Magid, vice president of solution sales with Rocket Software.

“2019 will bring …
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What’s New With IBM i Customer Support

Software Change Management Has To Change With The DevOps Times

Remain Breaks New Ground With ALM Suite

Attention Synon Users: You Can Automate Your Move To RPG Free Form And DevOps

2019 Predictions: IBM i Trend Spotting

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