The Low Down On Service Extension For IBM i 7.X Releases

March 25, 2024 Timothy Prickett Morgan

In the wake of our discussion two weeks ago of the long-lived releases of IBM i and OS/400 and how they compare in terms of technical support and bug fix coverage to Linux and Windows Server, we got a bunch of questions about just when the service extension – what we call extended support like other operating system vendors – would end.

We understood the very high price that customers pay for service extension – as brilliantly outlined in a piece by Steve Pitcher back in October 2023, which showed the high price that the cumulative cost stacks up …