Modernization Starts with the Business, and the Tech Follows

July 20, 2022 Alex Woodie

The COVID-19 pandemic sent shockwaves through business, changing the way companies operate and resetting customer expectations. Businesses that can’t keep up with these evolving needs face long-term headwinds in terms of competitiveness. Implementing a modernization strategy is paramount for companies in these situations, but where do you start?

While business closures from COVID-19 were bad, they could have been a lot worse. A 2021 study released by the Federal Reserve concluded that 200,000 establishments closed as a result of the pandemic. That was lower than a study from a year earlier that found 400,000 establishments could close. “Actual exit is …