$12 Billion Bank Picks i OS Core Banking System from Jack Henry

Published: May 26, 2009

by Alex Woodie

Following an intensive 16-month review process Whitney National Bank, a $12 billion bank based in Louisiana, has decided to install the i OS-based SilverLake application as its core banking platform, SilverLake's developers, Jack Henry & Associates, announced last week.

The selection of a core banking system is one of the biggest decisions a bank can make. To make sure it picked the right system, Whitney National hired a consultant to oversee the selection process, which involved an intensive review of many different banking applications and their technological underpinnings.

After careful consideration, Whitney National made the decision to replace its current system with SilverLake, says Robert Baird Jr., senior executive vice president of banking services at Whitney National, in a press release. "Our comprehensive due diligence, which lasted approximately 16 months, clearly demonstrated that SilverLake is the core solution that is most compatible with our strategic plan and its expected information and transaction processing requirements."

Francisco "Frank" DeArmas, executive vice president and CIO of the operations and technology division, elaborated on the selection of SilverLake, which runs exclusively on the IBM i operating system (OS). "Our SilverLake decision was based on specific points of competitive distinction," he says, including "the system's extensive functionality, the ability to customize that functionality to support our unique business requirements, the satisfaction levels among existing SilverLake users with the system and support services, and the similar corporate culture that we share with Jack Henry & Associates."

Whitney National was also impressed with the myriad add-ons and other applications that work with SilverLake and extend its core functionality to other areas, DeArmas says. In addition to SilverLake, Whitney National will install the Vertex Teller Automation System, the Synapsys sales force automation and marketing system, portions of the Synergy Enterprise Content Management (ECM) solution, the Yellow Hammer suite of fraud detection and prevention solutions, the 4|sight Item Imaging platform, Check 21 solutions, the Smart GL general ledger exception management and settlement solution, and the jXchange service oriented architecture (SOA) solution.

The bank is also installing several of ARGO Data Resources branch networking products. It had already made the decision to go with ARGO before picking Jack Henry. Luck for Whitney National, ARGO and Jack Henry are close partners.

Whitney National Bank is a publicly traded bank that operates 150 branches in the five-state Gulf Coast region that includes Texas, Louisiana, Mississippi, Alabama, and Florida.

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