Trouble-Shooting WebSM to HMC Connectivity Problems
January 21, 2009 Hey, Joe
I’m having problems connecting to different Hardware Management Consoles (HMCs) via a single Web Based System Manager (WebSM). I can connect to our production HMC, but I am having problems accessing our backup HMC in New York. I enter an IP address for the backup HMC, but it’s not accepting my user ID and password. Is it possible to access two HMCs with the same WebSM?
Yes, it is possible to access two different HMCs through the same WebSM configuration. I do it in my shop where I use one WebSM to access three different HMCs on my local area network. And I do it pretty much the same way you described it, by changing the host name (IP address) on the WebSM log-on screen and then signing in to the new box. Here’s what I do.
On my Windows XP machine, I added host names to my HOSTS file for each of the HMCs. That made the HOSTS file look like this:
10.13.1.24 HMC1 10.13.1.47 HMC2 10.13.1.69 HMC3
Then when I fire up WebSM, I just enter the host name of the HMC that I want to go to in the HMC name field of the WebSM Log On screen. WebSM finds the HMC through its associated IP address and prompts me for the User Name and Password. I usually use the hscroot user ID to sign on, which has a default password of abc123. You can also try using the root user profile, which has a default password of passw0rd.
If you are able to get to the production HMC but not to the backup HMC, I would check the following items on both your network and your HMC.
That’s my basic checklist for troubleshooting WebSM access to an HMC. Hopefully, one of these items may be able to help you solve your problem.
Author’s Note: After sending this information, Ray wrote back and told us that he was finally able to connect up to his second HMC.
Another Vendor Who Offers i5/OS Monitoring Software
In my recent series of article on “Looking for i5/OS Trouble” Part I and Part II, I mentioned three vendors who offer automated monitoring tools: Bytware MessengerConsole, Help/Systems’ Robot/ALERT, and CCSS’ QSystem Monitor package. However, I missed another fine package that is available for i5/OS users.
Reader Richard Shearwood wrote in to tell me that Halcyon Software offers a solution called Message Monitor, which is part of Halcyon’s Monitor Suite package for iSeries. So if you’re looking for monitoring tools for your system, be sure to check out Halcyon along with the other vendors.