• The Four Hundred
  • Subscribe
  • Media Kit
  • Contributors
  • About Us
  • Contact
Menu
  • The Four Hundred
  • Subscribe
  • Media Kit
  • Contributors
  • About Us
  • Contact
  • IBM Imposes Fines to Get Resellers Pitching Working Solutions

    August 3, 2009 Timothy Prickett Morgan

    Business in the Power Systems reseller channel must be getting tight or some business partners must be playing it a little fast and loose to try to drum up more business because the word coming out of the master resellers is that IBM is going to start slapping penalties on resellers who peddle machines configured with software solutions that are not set up properly.

    According to sources familiar with the matter, master resellers Arrow Electronics and Avnet are warning their downstream resellers that starting August 1, IBM will be enforcing penalties on customer transactions that do not meet Big Blue’s stringent Solution Assurance guidelines for hardware and software sales.

    In IBMese, this is what Avnet has warned its resellers that any solution that doesn’t go through the Solution Assurance process will be subject to a $2,500 penalty, and says further that “Business partners are exposed to this assessed penalty only when they fail to meet a mandatory Pre-sale/Pre-install TDA requirement as outlined in the Trigger Criteria and Designated Product (TC/DP) List. Beware . . . if a critical situation is opened with IBM when a Partner fails to perform a mandatory Expert TDA, IBM can impose an additional penalty of $25,000.”

    TDA is short for Technical and Delivery Assessments, and it is a process used by the Systems and Technology, Global Technology Services, and Global Business Services groups at IBM that does risk management and quality assurance to make sure a particular hardware or software solution that a business partner proposes will actually work as intended. IBM’s goal with Solution Assurance is to improve the win rate that customers see on their deals, to make sure there are not any surprises during installation, and to try to get customers very satisfied with a solution that has the IBM label on it.

    RELATED STORIES

    IBM Gives the iSeries Channel Incentives to Grow and Behave

    iSeries Top Brass Commit to the Platform and Growth



                         Post this story to del.icio.us
                   Post this story to Digg
        Post this story to Slashdot

    Share this:

    • Reddit
    • Facebook
    • LinkedIn
    • Twitter
    • Email

    Tags: Tags: mtfh_rc, Volume 18, Number 28 -- August 3, 2009

    Sponsored by
    Maxava

    Maxava Webinar: Migrating IBM i from On-Premise to Power Virtual Server: Benefits and Best Practices

    Whether you are currently running IBM i on-premise or considering migrating to a cloud-based solution, this webinar will provide valuable insights into the benefits and best practices of migrating to IBM’s Power Virtual Server, identifying potential roadblocks.

    Register Now

    Share this:

    • Reddit
    • Facebook
    • LinkedIn
    • Twitter
    • Email

    Admin Alert: Treating IFS Objects Like Stream File Objects Infor Launches New CRM App for System i

    Leave a Reply Cancel reply

TFH Volume: 18 Issue: 28

This Issue Sponsored By

    Table of Contents

    • Power 7: Lots of Cores, Lots of Threads
    • VMControl: Big Blue Wants to Control All Your VMs and LPARs
    • IBM Does More Deals to Move Power Systems Iron
    • Mad Dog 21/21: Aiming for the Clouds
    • Ruby Is Catching On, Time For An i Port
    • Brace Yourself for New Windows for PCs and Servers–Or Not
    • JDA Recovers Nicely in the Second Quarter
    • IBM Imposes Fines to Get Resellers Pitching Working Solutions
    • Vision Solution Extends HA and DR Reach in Latin America
    • Gartner: Fifth Consecutive Year of Double Digit CRM Growth

    Content archive

    • The Four Hundred
    • Four Hundred Stuff
    • Four Hundred Guru

    Recent Posts

    • Power10 Boosts NVM-Express Flash Performance
    • Fortra Completes Postmortem Of GoAnywhere Vulnerability
    • Guru: Binding Directory Entries
    • How Does Your Infrastructure Spending Stack Up To The World?
    • IBM i PTF Guide, Volume 25, Number 22
    • Fortra Issues 20th State of IBM i Security Report
    • FNTS Launches Managed Services for Power Servers in IBM Cloud
    • Total LTO Shipped Capacity Up Slightly in 2022
    • Four Hundred Monitor, May 24
    • Update On Critical Security Vulnerability In PowerVM

    Subscribe

    To get news from IT Jungle sent to your inbox every week, subscribe to our newsletter.

    Pages

    • About Us
    • Contact
    • Contributors
    • Four Hundred Monitor
    • IBM i PTF Guide
    • Media Kit
    • Subscribe

    Search

    Copyright © 2023 IT Jungle