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  • On ‘GTFM’ and a Place for Experts

    October 25, 2011 Richard Shearwood

    IT Jungle‘s executive managing editor Dan Burger last week wrote: “But if all the manuals are Web-based, what will I do with all that space on my book shelves?” More importantly, what will you do when you are trying to work out why your Internet is down? Or, as often happens to me, working on a server in a DC screened for mobile signals and with no Internet access at the machine?

    Even more importantly: have you USED the IBM support portal? Unusable results and a clunky interface mean that even IBMers use Google to find stuff. It has to be done right or you might just as well let Google be your interface.

    And finally, if everyone just “wants to drive the car” then who is going to make all these how-to videos and write the guides? The cloud crowd? I know the joke about “experts” but, actually, there is a place for experts. The diminishing importance of acquiring internal knowledge vs. relying on external sources is a worrying trend. You can’t synthesize a solution out of data you don’t own–not until Google finds a way to dump search indexes into your brain anyway–so, until that day, keep reading.

    And sometimes you might even want to read a book, instead of a Web page.

    RELATED STORY

    RTFM Being Replaced by GTFM



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Volume 11, Number 35 -- October 25, 2011
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Table of Contents

  • Where’s the IBM-Based IBM i Cloud Offering?
  • Coglin Mill’s ETL Makes Data Warehousing on IBM i More Attractive
  • UNIT4 CODA Asserts Itself with ‘Destination: Control’ Release
  • Townsend Adds Open PGP Encryption to MFT Software
  • IBS Launches New Cloud and Mobile Apps for ERP Customers
  • Rocket Seagull ‘100 Percent Committed’ to RPG Open Access
  • LANSA Takes the Pulse of the Midrange, Gives Away iPads
  • ExaGrid Adds Support for IBM TSM with D2D Appliance
  • ALK Technologies Updates Routing Software for Trains
  • On ‘GTFM’ and a Place for Experts

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