InsightSoftware.com Updates Reporting Suite for JDE
May 1, 2012 Alex Woodie
InsightSoftware.com, a provider of business intelligence software for users of Oracle E-Business Suite and JD Edwards World and EnterpriseOne, last week announced the availability of a new community support portal for customers, as well several new features in its software.
InsightSoftware.com develops business intelligence software that is used by 500 Oracle JDE and EBS shops around the world. The company’s flagship Insight Reporting tool replaces native JD Edwards reporting tools like Enterprise Report Writer (RDA), WorldWriter, and FASTR. Surrounding Insight Reporting are several other products that work with both JDE World and EnterpriseOne, including Insight Reconciler, Insight Budgeting, Insight Designer, Insight Console, and Insight Administrator.
Last week at the Collaborate 2012 conference, InsightSoftare.com unveiled several enhancements, including a new Insight Community Portal that enables customers to access the company’s technical support resources. The online portal also gives users access to product documentation, training videos, software release information, community forums, and customer support cases.
“Forums and chat rooms have become the de-facto resource for software users when researching questions and learning new information so it made sense for us to leverage these models for our own users,” Glenn Wirick, the company’s vice president of product management, said in a press release.
The vendor also updated its reporting suites for JDE and EBS with new templates for accounts receivable, accounts payable, and project accounting. The software is also now fluent in Spanish, German, French, Italian, Portuguese, Simplified Chinese, and Japanese, in addition to English.
To access the Insight Community Portal or to learn more about the Insight products, visit the vendor’s website at www.insightsoftware.com.