ACOM and Bally Hook Up to Automate Casino Environments

February 5, 2013 Alex Woodie

Document management software provider ACOM Solutions and Bally Technologies, a developer of slot machines and casino management systems, have partnered to provide ACOM’s automation solutions to Bally’s IBM i customer base in the gaming industry.

Bally’s ACSC is used by many of the world’s largest casinos to automate their gaming activities. The IBM i-based solution includes modules, such as Slot Management System (SMS) and Casino Management System (CMS), which are critical for tracking play and integrating with hotel and lodging systems, also running on IBM i.

As a result of the partnership, ACOM’s form and document management systems will be integrated directly into ACSC, providing the capability to automatically generate electronic forms and documents from ACSC output. This will provide an alternative to printing out all types of documents, such as reports or invoices, and will be a boost to Bally’s “Go Green” environmental initiative.

John Connelly, Bally’s vice president of business development, says the partnership with the well-established forms management vendor was “a natural fit” for Bally. “ACOM’s document output product provides our customers with a fully integrated forms solution, custom designed for Bally Technologies’ users and an easy-to-use customer support enhancement for both our network and server-based software offerings,” he says in a press release.

Interestingly, Bally was a customer of one of ACOM’s competitors, Quadrant Software, for its own internal use. In addition to being a software maker, Bally is a manufacturer of slot machines, and it has used the Infor ERP XA (formerly MAPICS) system on the IBM i platform. Quadrant announced Bally as a customer in 2008.