UCG Launches VAULT400 Reports
July 30, 2013 Alex Woodie
United Computer Group this month launched VAULT400 Reports, a new offering that will give VAULT400 customers access to reports that detail the state of their backups and storage utilization on the VAULT400 cloud.
UCG last week mailed out notices to its VAULT400 customers to let them know about the new service and to provide them with security credentials to log onto the VAULT400 Web portal. The reports will be available to VAULT400 customers at any time, and the company will email the reports every quarter.
UCG is making three sets of reports available to its customers. The Backup Status report provides a simple, at-a-glance view of the overall health of the backup solution. It provides a list of successful, failed, or missed backups that occurred over the past 24 hours, the past three days, and the past seven days.
The Grouped Storage Details report provides a breakdown of storage information for each job, and also groups the jobs by computer, by customer, and by vault. The Storage Totals report includes a customizable graph that lets the user see how storage utilization on the VAULT400 cloud has changed over time.
Together, the three reports give VAULT400 customers useful information and helps them answer pertinent questions about their VAULT400 environments, such as: Are my backups occurring when they need to? How much storage is used by my backups? How much storage are backup sessions adding? What platforms and VAULT400 agent versions are being utilized? Are backups and restores succeeding? When and how much data was backed up? How often are backups or restores occurring?
VAULT400 is a cloud-based backup and recovery service that uses a combination of EVault‘s online backup technology and UCG’s cloud recovery center. UCG gives VAULT400 customers several options when it comes to recovery time objectives (RTO), including 12-hour, 24-hour, and 48-hour services. The company also offers high availability hosting services.
There is no additional cost for VAULT400 Reports. UCG decided to begin issuing the reports as a value-added service to its customers. Earlier this year, Jim Kandrac, the founder and president of the Cleveland, Ohio-based company, told IT Jungle that the company had about 100 IBM i customers using VAULT400.
Despite its name, the solution can also be used to protect data residing on other systems, including Windows, Linux, and Unix. For more information, see www.vault400.com.