• The Four Hundred
  • Subscribe
  • Media Kit
  • Contributors
  • About Us
  • Contact
Menu
  • The Four Hundred
  • Subscribe
  • Media Kit
  • Contributors
  • About Us
  • Contact
  • UCG And HelpSystems Make Acquisitions

    January 25, 2017 Alex Woodie

    A common prediction for the New Year is that we’ll see more mergers and acquisition (M&A) activity in the IBM i marketplace. That refrain struck a truthful note just a week into 2017, with two IBM i vendors, UCG Technologies and HelpSystems, making deals of their own.

    UCG Technologies wheeled and dealed to buy E-Safe Technologies, a Pittsburgh, Pennsylvania-based provider of IT services that counts IBM i as a specialty. Formerly known as Premiere Technologies, E-Safe was founded in 1989, and had more than 250 customers located from Pittsburgh to the Great Lakes area, including a good number of IBM i customers.

    E-Safe helped its clients develop computer solutions running on a range of systems, including Windows and Web-based systems. In the IBM i world, E-Safe was a hardware reseller and managed service provider, and also helped clients in the areas of security, high availability/disaster recovery, and backup and recovery.

    UCG, which is based near Cleveland, Ohio, says the acquisition will accelerate its growth in the Midwest, and help the firm as it transitions from being a regional systems integrator into a full-service provider of backup, DR, security, and enterprise software with a focus on the IBM Power Systems platform.

    “We have long been impressed by E-Safe’s (Premier) strength in the Pittsburgh market for Power8 solutions,” says Jim Kandrac, founder and CEO of UCG Technologies, in a press release. “Frankly, they owned the Pittsburgh market. This acquisition not only opens the door to hundreds of accounts, but gives those customers access to a broader range of software and services. It’s a win for us, a win for E-safe, and a win for their customers.”

    UCG now has customers in 31 states, Canada, the Caribbean and Europe, the company says.

    Meanwhile, up in Minnesota, HelpSystems has put another feather in its cap by completing its 16th acquisition. The latest player to join HelpSystems’ roster is TeamQuest, a provider of performance management and capacity planning tools that worked with a range of servers, including IBM i servers.

    The last time we covered TeamQuest, way back in 2004, the company had just put the final touches on a new release of its Performance Software, which was the first tool to support the entire eServer line. (Remember those?) The company, which was spun off from mainframe maker Unisys back in 1991, could deliver capacity planning, performance prediction, and what-if analysis–all with the same tool.

    With its acquisition of TeamQuest, which actually was announced in December 2016, HelpSystems adds the company’s performance management and capacity planning tools to the Robot line and is calling it “IT service optimization.”

    “Moving from reactive to proactive IT management is a major initiative for organizations today,” HelpSystems CEO Chris Heim says in a press release. “By bringing TeamQuest into the family, we enrich the company with a remarkable amount of expertise and great products to help organizations make sure their IT environment is stepping up today and tomorrow.”

    TeamQuest is based in Minneapolis, Minnesota, and has offices down the road in Clear Lake, Iowa, as well as over in Gothenburg, Sweden, so the company should be a shoe in to fit with HelpSystems, culturally and geographically speaking (Minnesota’s heavy Norwegian influence notwithstanding).

    Other IBM i software vendors joining the HelpSystems juggernaut in 2016 include Tango/04 Computing Group, Linoma Software, and Bugbusters Software Engineering.

    RELATED STORIES

    Talking IBM i Ecosystem With HelpSystems CEO Chris Heim

    Spreading A Wider IT Net At UCG Technologies

    TeamQuest Brings Capacity Planning Tool to OS/400 Server

    Share this:

    • Reddit
    • Facebook
    • LinkedIn
    • Twitter
    • Email

    Tags: Tags: E-Safe, HelpSystems, TeamQuest, UCG Technologies

    Sponsored by
    WorksRight Software

    Do you need area code information?
    Do you need ZIP Code information?
    Do you need ZIP+4 information?
    Do you need city name information?
    Do you need county information?
    Do you need a nearest dealer locator system?

    We can HELP! We have affordable AS/400 software and data to do all of the above. Whether you need a simple city name retrieval system or a sophisticated CASS postal coding system, we have it for you!

    The ZIP/CITY system is based on 5-digit ZIP Codes. You can retrieve city names, state names, county names, area codes, time zones, latitude, longitude, and more just by knowing the ZIP Code. We supply information on all the latest area code changes. A nearest dealer locator function is also included. ZIP/CITY includes software, data, monthly updates, and unlimited support. The cost is $495 per year.

    PER/ZIP4 is a sophisticated CASS certified postal coding system for assigning ZIP Codes, ZIP+4, carrier route, and delivery point codes. PER/ZIP4 also provides county names and FIPS codes. PER/ZIP4 can be used interactively, in batch, and with callable programs. PER/ZIP4 includes software, data, monthly updates, and unlimited support. The cost is $3,900 for the first year, and $1,950 for renewal.

    Just call us and we’ll arrange for 30 days FREE use of either ZIP/CITY or PER/ZIP4.

    WorksRight Software, Inc.
    Phone: 601-856-8337
    Fax: 601-856-9432
    Email: software@worksright.com
    Website: www.worksright.com

    Share this:

    • Reddit
    • Facebook
    • LinkedIn
    • Twitter
    • Email

    IBM i Trends, Concerns, And Observations Linoma Gets Graphical With Journal Entries

    Leave a Reply Cancel reply

TFH Volume: 27 Issue: 3

This Issue Sponsored By

  • ProData Computer Services
  • BCD Software
  • COMMON
  • WorksRight Software
  • T.L. Ashford

Table of Contents

  • What Was Discussed At the Big LUG Meeting
  • IBM i Productivity: A Plan For Better Yields
  • More IBM i Predictions For 2017
  • Linoma Gets Graphical With Journal Entries
  • UCG And HelpSystems Make Acquisitions

Content archive

  • The Four Hundred
  • Four Hundred Stuff
  • Four Hundred Guru

Recent Posts

  • Liam Allan Shares What’s Coming Next With Code For IBM i
  • From Stable To Scalable: Visual LANSA 16 Powers IBM i Growth – Launching July 8
  • VS Code Will Be The Heart Of The Modern IBM i Platform
  • The AS/400: A 37-Year-Old Dog That Loves To Learn New Tricks
  • IBM i PTF Guide, Volume 27, Number 25
  • Meet The Next Gen Of IBMers Helping To Build IBM i
  • Looks Like IBM Is Building A Linux-Like PASE For IBM i After All
  • Will Independent IBM i Clouds Survive PowerVS?
  • Now, IBM Is Jacking Up Hardware Maintenance Prices
  • IBM i PTF Guide, Volume 27, Number 24

Subscribe

To get news from IT Jungle sent to your inbox every week, subscribe to our newsletter.

Pages

  • About Us
  • Contact
  • Contributors
  • Four Hundred Monitor
  • IBM i PTF Guide
  • Media Kit
  • Subscribe

Search

Copyright © 2025 IT Jungle