IBM i Shops Seeking More Services

March 27, 2017 Dan Burger

Many folks view managed services as a replacement for processes that company employees used to do. Like backing up data, for instance. Slow backups and nearly closed windows for planned downtime have more organizations looking at the managed service providers for improved efficiencies and the opportunity to add a disaster recovery plan that makes sense.

That used to be a big part of managed services, but the definition has greatly expanded in the past few years. As IT complexity has soared, there are many pieces in the IT puzzle that are missing or a bad fit in organizations that struggle …