Trucking Firm Picks CCSS to Monitor iSeries
June 26, 2007 Alex Woodie
Con-Way, the $4.2 billion logistics company headquartered in Northern California, has selected the QSystem Manager software from CCSS to keep an eye on its iSeries servers, the software company announced last week.
The iSeries plays a critical role at Con-Way, a trucking company that was founded in 1928 in Portland, Oregon, and gradually spread east. The company relies on an OS/400-based transportation management system (TMS) that is very important to Con-Way’s meeting service level agreements (SLAs) with its customers, according to Stephen Wilks, senior system programmer/iSeries administrator with Con-Way.
“If we encountered a significant problem on the iSeries and were unable to resolve it quickly, it could breech those agreements and that would mean disruption to our operations and possible revenue losses for every minute the system was down,” Wilks says. “That’s just not an option. QSystem Monitor alerts us to potential problems before they have a chance to grow to a threatening level.”
When problems do start to pop up, QSystem Monitor gives Wilks a head-start on resolving them. “It really saves time,” he says. “There’s no digging around trying to find out if something is a problem and why–it’s all right in front of you.”