Big Blue Offers Free Monitoring to Server Customers
May 29, 2007 Timothy Prickett Morgan
|
Remote customer support provided via modem was one of the big innovations that IBM brought out with the AS/400 back in the summer of 1988, and the idea continues to evolve as server platforms and networking technologies change. Last week, IBM announced a free monitoring service to customers who buy its servers–that’s System i, System p, System x, System z, and BladeCenter–or its high-end DS8000 disk arrays. As long as the products are under IBM warranty or you have a maintenance agreement once the warranty has run out, you can use the Electronic Service Agent. This software is available for |


